Intercompany Process Expert

6 days ago

PHL Shared Services Philippines BGC Office Fresenius Medical Care Full time ₱80,000 - ₱120,000 per year

The Intercompany (IC) Process Expert is responsible for driving process standardization across the E2E Intercompany value chain. This role leads high-priority, cross-functional transformation and simplification initiatives that impact IC processes. The focus is on achieving convergence across functions and departments toward a unified end-to-end (E2E) process taxonomy, service delivery model, and performance metrics. The expert will also steer enterprise-wide transformation programs, shaping a stakeholder-aligned future state for the E2E IC process.

Your responsibilities:

  • Leads the design and implementation of Intercompany processes and interdepartmental handoffs.

  • Collaborates closely with the Global Process Owner and key stakeholders to define future-state processes, roadmaps, service delivery models, and performance metrics.

  • Maintains and governs process documentation, ensuring the consistent application of global standards and policies.

  • Supports SAP S/4HANA and other ERP implementations by translating business requirements into optimized IC process solutions.

  • Oversees the execution of projects, ensuring timely delivery within scope and alignment with strategic business objectives.

  • Facilitates workshops and working sessions with global teams to foster alignment, engagement, and adoption of process changes.

  • Continuously monitors process performance, identifying gaps and driving opportunities for improvement and innovation.

  • Provides mentorship to process analysts and guidance to process operators to build capability and ensure operational excellence.

Our requirements:

  • Bachelor's degree in Business Administration, Finance, Accounting, Supply Chain Management, Information Systems, or a related field.

  • An advanced degree is preferred. 

  • Proven experience in leading cross-functional process improvement or transformation initiatives within a global business environment.

  • 8-12 years of relevant experience in intercompany processes, finance operations, or related areas such as Record-to-Report (R2R), Order-to-Cash (O2C), or Procure-to-Pay (P2P).

  • Proven experience in leading cross-functional process improvement or transformation initiatives within a global business environment.

  • Responsibility for budget creation and management

  • Strong knowledge of ERP systems (e.g., SAP S/4HANA, Oracle), with hands-on involvement in system implementations or upgrades.

  • Familiarity with process design methodologies and frameworks (e.g., BPMN, Lean Six Sigma); certification (e.g., Lean Six Sigma Green/Black Belt) is a plus.

  • Experience with shared services or Global Business Services (GBS) environments is preferred.

  • Strong analytical and communication skills, with the ability to influence across functions and levels of the organization.

  • Project management experience or certification (e.g., PMP, PRINCE2) is an added advantage

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