HR, Payroll and Administration Manager

Discover your 100% YOU with MicroSourcing

Position: HR, Payroll & Workforce Compliance Manager – Australia

Location: Taguig

Work setup & shift: Onsite | Dayshift

Why join MicroSourcing?

You'll Have

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one (plus dependents), paid time-off with cash conversion, group life insurance, and performance bonuses

A Collaborative Spirit: Contribute to a positive and engaging work environment through company-sponsored events and activities

Work-Life Harmony: Maintain balance with a supportive and structured work environment

Career Growth: Access continuous learning and leadership development opportunities

Inclusive Teamwork: Be part of a diverse and inclusive culture that celebrates individuality and collaboration

Your Role

As the HR, Payroll & Workforce Compliance Manager – Australia, you will lead the end-to-end HR, payroll, roster, and wage compliance function for United Petroleum's Australian workforce while based in the Philippines. This role is critical to ensuring compliance with the Fair Work Act, Modern Awards, and all Australian employment obligations across 400+ retail sites.

You Will

Lead and ensure accurate and timely Australian payroll in coordination with the Payroll Officer
Oversee award interpretation, penalty rates, overtime, allowances, and wage calculations
Validate compliance with:
Superannuation
Annual leave and sick leave accruals
Long service leave
Termination, redundancy, and final pay entitlements
Supervise and develop the AU-facing compliance team (Payroll Officer and Deputies – Rosters & Wages Compliance)
Review and validate rosters across 400+ AU sites, ensuring compliance with:
Minimum shift lengths
Maximum hours per day/week
Fatigue management and mandatory breaks
Weekend, public holiday, night, and penalty rules
Escalate roster and wage compliance breaches to AU Operations Managers
Conduct wage audits and underpayment reviews, ensuring immediate implementation of Fair Work updates
Draft and manage Australian employment contracts, variations, and HR documentation
Support onboarding and offboarding of AU employees and commission agents
Maintain AU personnel files and HRIS data integrity
Provide first-level HR/IR and workplace relations support including:
Disciplinary processes
Investigations
Performance improvement plans (PIPs)
Documentation and procedural fairness
Ensure compliance with Commission Agent Agreements, including site audits and documentation reviews
Lead HR projects, workforce planning, performance management, and continuous process improvement
Co-sign payroll pay-runs with the CFO prior to Finance processing
What You Need

Non-negotiables

10+ years' experience in Australian payroll
Strong experience in Australian Modern Award interpretation
In-depth knowledge of the Fair Work Act, penalty rates, and wage compliance
Proven experience validating rosters against AU employment rules
Demonstrated leadership experience managing payroll and compliance teams

Preferred skills/expertise

Experience supporting AU retail, fuel, QSR, or hospitality industries
Background in BPO or Shared Services supporting Australian clients
Experience managing a small, compliance-focused team
Strong stakeholder management skills with AU-based leaders

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We foster an inclusive culture that embraces individuals of all backgrounds, providing space for everyone to thrive and grow.

At MicroSourcing, equality is not just a statement — it's our way of life. We celebrate your authentic self and value every contribution you bring to our shared success.

For more information, visit

Terms & conditions apply.
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