Call Center Agent

We are hiring Seasonal Call Center Agents to support our Healthcare account during peak season. You will handle inbound and outbound calls, assist with claims, benefits inquiries, appointment setting, and general member support.Qualifications:At least completed 2 years in college or high school graduate with BPO experience.Excellent English communication...

POSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.We are looking for call center representatives to support inbound and outbound customer service and...

JOB TYPEFull-TimePAY TYPESSalaryAPPLICATION DETAILSNo Resume Required, On-site InterviewPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.We are...

POSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are looking for call center agents to support inbound and...

JOB TYPEFull-TimePOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are looking for call center agents to support...

JOB TYPEFull-TimePOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.We are looking for Call Center Agents in the area to join our rapidly growing...

Key ResponsibilitiesLead quality assurance initiatives by monitoring inbound and outbound calls to ensure adherence to scripts, protocols, and organizational standards.Utilize advanced Call Listening software tools (e.g., Patient Prism, Peer Logic) to assess call quality and generate actionable insights.Identify suboptimal call performance and collaborate...

JOB TYPEFull-TimePAY TYPESHourlyPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.We are looking for inbound Call Center Agents to join our growing...

POSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.We are looking for inbound Call Center Agents to join our growing team In this role, you will...

About the role We are seeking experienced and enthusiastic Call Center Agents to join our thriving contact centre located in Pampanga, Central Luzon. This is a full-time role where you will be the first point of contact for our customers, providing exceptional service and support. Whether you have previous call centre experience or are looking to kick-start...