Start Coordinator- Property Management
5 days ago
Location: Philippines (Remote or Office-Based)
Company: Confidential – U.S. property technology company expanding operations in Philippines
About the Role
We are seeking energetic Start Coordinators to join our Philippines-based sales and onboarding team.
This position is the first point of contact for property owners interested in our management and tenant-placement services. You will handle inbound leads from platforms such as Yelp, Google, and Thumbtack, build relationships with prospective clients, and help them begin their onboarding journey.
This is a performance-driven role focused on lead conversion, communication quality, and fast response times. Training and daily support are provided by our U.S. Sales and Operations teams.
Key Responsibilities
- Respond to new owner inquiries within 2 business hours via phone, email, or chat.
- Present the company's services and technology in a clear, confident, and friendly manner.
- Follow up with warm leads, address common questions, and guide them through the sign-up process.
- Manage listings and coordinate with internal teams to ensure accurate property data, photos, and pricing.
- Maintain daily communication logs and meet activity goals for calls and email replies.
- Track all interactions in company systems and ensure accurate onboarding status updates.
- Collaborate closely with the U.S. Sales team to achieve monthly growth targets.
Qualifications
- Bachelor's degree preferred (Business, Marketing, Communications, or related field).
- Exceptional English communication skills – written and verbal – with the ability to interact confidently with international clients.
- Prior experience (1–3 years) in inside sales, customer service, or lead conversion (real estate, hospitality, or tech preferred).
- Strong relationship-building and active listening skills.
- Organized and comfortable managing multiple leads simultaneously.
- Confident using Google Workspace, CRMs, and online communication tools.
- Willing to work evening or late-evening shifts (Philippine time) overlapping U.S. business hours.
What We Offer
- Competitive monthly salary (PHP) plus performance-based incentives.
- Paid training and ongoing coaching from U.S. and Philippines leadership teams.
- Growth opportunities in a rapidly scaling international company.
- Supportive, collaborative culture built on integrity and continuous improvement.
Schedule & Environment
- Location: Pakistan (remote, with stable internet connection).
- Shift: 5 days per week, typically overnight PH time.
- Training and daily collaboration occur via secure communication platforms.
How to Apply
Submit your CV in English and a brief note describing your experience handling English-speaking customers or leads.
Short-listed applicants will complete a short communication exercise and interview with our Sales Operations team.
Job Type: Full-time
Pay: Php430,758.00 per year
Benefits:
- Opportunities for promotion
- Work from home
Application Question(s):
- Do you have at least 2 years of prior experience working directly with U.S clients?
- Do you have at least 2 years of prior customer service experience, ideally in BPO?
- Are you available to work the listed schedule, including weekends and evenings?
Work Location: Remote
Expected Start Date: 12/21/2025
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