Loan Processor AU Experience | JANUARY 2026 Start Date | WFH | 15K Sign On Bonus

We're seeking a highly experienced Work-From-Home Australian Mortgage Loan Processor / Broker Assistant Support in the Philippines with a sharp eye for detail to join our long list of clients. In this role, you'll provide crucial support to mortgage brokers and ensure a seamless, efficient top-notch experience for our clients.

This is an urgent need to fill these roles, we also have more than 20 roles that will start on JANUARY & FEBRUARY 2026.

APPLY NOW

The Awesome Perks of Joining Us:

• Start date JANUARY & FEBRUARY Enjoy your Christmas and New Year holidays and dive right into a new job role in 2026
• Work from Home or Remotely anywhere in the Philippines (Forever)
• Day Shift, Weekends Off —Say goodbye to crazy hours
• 20 Annual Leaves on top of the PAID Australian Holidays
• Above industry salaries for the right candidate who can demonstrate their solid 3-5 years experience in the AUSTRALIAN Mortgage Broking industry
• Internet Allowance - on day 1
• Sign-On Bonus: Php 15,000 - Cha-ching *(applicants must be hired on or before January 30, terms & conditions will be discussed during orientation)
• HMO and Government Statutory Benefits
• Equipment provided

As a Loan Processor, you'll take charge of end-to-end loan setup and documentation. From reviewing income files to managing submissions in industry-leading CRMs, you'll keep the loan pipeline moving with accuracy, speed, and professional care.

Your Daily Tasks:

• Assisting brokers to manage the client experience from application stage through to loan settlement.
• Packaging the deal, collecting and verifying all relevant financial documents, and submitting to the lenders via various systems, including pre-approvals, refinances, and purchases.
• Proactively following up with clients for documents/details and keeping them informed of progress on their loan applications.
• Completing ordering valuations and requesting pricing approval when needed.
• Assisting mortgage brokers in preparing and submitting loan applications to lenders.
• Gathering and verifying client documentation, ensuring completeness and accuracy.
• Liaising with banks, lenders, and clients to track loan progress and resolve any issues.
• Conducting initial research on loan products and assisting in structuring tailored loan solutions.
• Maintaining up-to-date records in CRM systems and ensuring strict regulatory compliance.
• Providing exceptional client service throughout the entire loan process.
• Might include scheduling appointments, managing emails, and handling various administrative tasks to keep things running smoothly.

What You'll Bring:

• Proven experience in writing AUSTRALIAN home loans, proficient with both salaried and self-employed applicants. You'll have comprehensive knowledge of home loans, investment loans, construction loans, and SMSF financing.
• Experience working for an AUSTRALIAN mortgage broker in the mortgage settlement space (e.g., loan processor, broker assistant, or para-broker).
• Exceptional attention to detail and a strong commitment to accuracy to prevent rework and rejections. One touch approvals are your forte.
• Strong initiative, problem-solving skills, and the ability to manage a diverse workload autonomously in a remote setting.
• Excellent verbal and written communication skills, with the ability to effectively communicate with a variety of stakeholders like lenders, clients, or real estate professionals.
• Hands-on experience with CRM and loan software such as Salestrekker, BrokerEngine, Infyniti, MyCRM, Quickli, Mercury, AOL, and FLEX.
• Servicing calculator experience - Big Bonus points
• A genuine passion for providing exceptional customer service.
• 4-year Bachelor's degree or equivalent (Cert IV for Bonus points).
• Attention to detail is a must

Non-negotiable requirements

• Internet Connection of at least 25 Mbps
• Must have a contingency plan for power or internet interruptions
• Must be able to provide 3 work related character references

If you're a dedicated, detail-oriented loan processor who wants to be part of something amazing, we can't wait to hear from you Send your CV through with the Subject Header: Jobstreet Loan Processor _Applicant Name