Quality Analyst

Role Overview:TheQuality Analyst – Customer Serviceis responsible for monitoring and evaluating customer interactions to ensure a consistently high standard of service delivery. This role focuses on assessing the quality of calls, chats, and emails to identify improvement areas, enhance customer experience, and support the ongoing development of frontline...

On-site (1 Nito Tower)Shifting ScheduleDays off: Any 2 days of the weekRole Overview:The Quality Analyst – Customer Service is responsible for monitoring and evaluating customer interactions to ensure a consistently high standard of service delivery. This role focuses on assessing the quality of calls, chats, and emails to identify improvement areas,...

Job Title: Quality AnalystAccount: Travel SalesWork Setup: 100% Onsite – Cebu CityWork Shift: Night ShiftSalary: Up to ₱34,000 (Open for negotiation)Start Date: ASAPAbout the RoleWe are looking for a highly analytical and detail-oriented Quality Analyst to support our Travel Sales account. The ideal candidate has strong experience in evaluating customer...

Role Overview:The Quality Analyst – Customer Service is responsible for monitoring and evaluating customer interactions to ensure a consistently high standard of service delivery. This role focuses on assessing the quality of calls, chats, and emails to identify improvement areas, enhance customer experience, and support the ongoing development of...

About the job: Quality Analyst - Retail Sales (Cebu) | Onsite Nature Of the Account: Retail Sales Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Rest Days: Night Shift Educational Requirement: At least 2nd year completed Work Experience:2 to 4 years of overall experience with 1 to 2 years experience in...

About the job Quality Analyst - Retail Sales (Cebu City) | OnsiteNature Of the Account: Retail SalesStart Date: ASAPType of Support: VoiceWork Arrangement: 100% Onsite (Cebu)Shift Schedule | Restdays: Night ShiftEducational Requirement: At least 2nd year completedWork Experience:2 to 4 years of overall experience with 1 to 2 years experience in providing...

About the job Quality Analyst - Retail Sales (Cebu City) | Onsite Nature Of the Account: Retail Sales Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Restdays: Night Shift Educational Requirement: At least 2nd year completed Work Experience:2 to 4 years of overall experience with 1 to 2 years experience in...

About the job: Quality Analyst - Retail Sales (Cebu) | OnsiteNature Of the Account: Retail SalesStart Date: ASAPType of Support: VoiceWork Arrangement: 100% Onsite (Cebu)Shift Schedule | Rest Days: Night ShiftEducational Requirement: At least 2nd year completedWork Experience:2 to 4 years of overall experience with 1 to 2 years experience in providing...

Qualification:At least 2 years exp as QA Analyst in a BPO setup (preferably in retail domain)Any domain will doGood communication skills2 years vocational or College GraduateJob Type: Full-timePay: Php30, Php34,000.00 per monthBenefits:Company Christmas giftHealth insuranceLife insuranceOpportunities for promotionPromotion to permanent...

OverviewRole: ANALYST, IT QUALITY, IIIGENERAL DESCRIPTION:The QA IT Analyst establishes metrics, mentors team members and manages outside resources, as well asdeveloping test programs. The ideal candidate has to be hands on with the shell script, power shell, scriptinglanguage or any other programming language used to automate the programs.Apart from doing...