Healthcare CSR

1 day ago

Makati City, National Capital Region, Philippines ISTA Personnel Solutions Full time ₱500,000 - ₱1,000,000 per year

**ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you

Account Specific Roles and Responsibilities**

  • Complete and submit prior authorization forms accurately and efficiently.
  • Research medications and treatments using trusted online resources, including Google and clinical databases, to understand their use and relevance to requests.
  • Communicate with healthcare providers and insurance companies to gather and verify information as needed.
  • Track and follow up on submitted authorizations to ensure timely approvals.
  • Maintain accurate records of all authorization requests and outcomes.
Requirements
  • At least 6 months BPO experience handling a US Healthcare Account
  • Knowledge in submitting and processing Prior-Authorization
  • Good verbal and written English skills
  • Willing to work onsite in Makati or Mandaluyong
  • Amenable working night shift
Benefits

What can we offer you?

  • Competitive salary and benefits
  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills

Our Commitment To You

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all-inclusive environment where everyone thrives

  • Healthcare CSR

    1 day ago

    Makati City, National Capital Region, Philippines ISTA Personnel Solutions Full time $30,000 - $50,000 per year

    ISTA Solutions, an outsourcing/offshoring company, is in search of a dedicated Healthcare CSR to join our team as part of our Medical Census campaign. As a Healthcare CSR for Medical Census, you will play a crucial role in gathering and maintaining accurate patient information for our healthcare clients. At ISTA Solutions, we value teamwork, professionalism,...

  • Healthcare CSR

    1 day ago

    Makati City, National Capital Region, Philippines ISTA Personnel Solutions Full time ₱500,000 - ₱1,000,000 per year

    ISTA Solutions, an outsourcing/offshoring company, is in search of a dedicated Healthcare CSR to join our team as part of our Medical Census campaign. As a Healthcare CSR for Medical Census, you will play a crucial role in gathering and maintaining accurate patient information for our healthcare clients. At ISTA Solutions, we value teamwork, professionalism,...

  • Healthcare CSR

    19 hours ago

    Makati City, National Capital Region, Philippines ISTA Personnel Solutions Full time

    ISTA Solutions, an outsourcing/offshoring company, is in search of a dedicated Healthcare CSR to join our team as part of our Medical Census campaign. As a Healthcare CSR for Medical Census, you will play a crucial role in gathering and maintaining accurate patient information for our healthcare clients. At ISTA Solutions, we value teamwork, professionalism,...

  • Healthcare CSR

    1 day ago

    Makati City, National Capital Region, Philippines ISTA Personnel Solutions Full time $30,000 - $50,000 per year

    ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused...

  • Healthcare CSR

    19 hours ago

    Makati City, National Capital Region, Philippines ISTA Personnel Solutions Full time

    ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused...

  • CSR Healthcare Account

    2 days ago

    Quezon City, National Capital Region, Philippines Jocson College Inc. Full time

    CSR Healthcare Account - Completed 2 years in College with 6 months work experienceSagilityLocation: Quezon City, National Capital Region (NCR)Job DescriptionWe are seeking candidates for the CSR Healthcare Account at Sagility. The ideal candidate should have:At least a Bachelor's/College Degree, some college experience (but did not graduate) in any...

  • CSR Healthcare Account

    2 days ago

    Quezon City, National Capital Region, Philippines Jocson College Inc. Full time

    CSR Healthcare Account - College Graduate with or w/o work experienceSagilityLocation: Quezon City, National Capital Region (NCR)Job DescriptionWe are seeking candidates for the CSR Healthcare Account at Sagility. The role involves handling inbound calls, providing exceptional customer service, troubleshooting, and ensuring customer satisfaction. Candidates...

  • csr: healthcare

    1 day ago

    Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱18,000 - ₱23,000 per year

    Work Conditions:LOB/Account: HealthcareRole: CSRSD: Every MondayAug. 25Sep. 01Sep. 08Sep. 15Sep. 29Location: Bridgetown, Cubao, Quezon CitySchedule: ShiftingSet Up: OnsiteSalary: ₱23,000.00    - ₱18, Basic)    - ₱4, Premium Allowance)    - ₱1, Flex Fund Allowance)Benefits:20% Night DifferentialHMO Coverage on Day 1 (w/ Dependents upon...

  • Authorizations CSR for US Healthcare

    1 day ago

    Makati City, National Capital Region, Philippines ISTA Solutions, Inc. Full time $30,000 - $50,000 per year

    Authorizations CSR for US Healthcare - ISTA Solutions1 month ago Be among the first 25 applicantsISTA Solutions, an outsourcing/offshoring company, is seeking an experienced Authorizations Specialist to join our expanding team. As part of our team, you will work with skilled professionals who prioritize employee satisfaction and work-life balance. We pride...

  • CSR (Healthcare)

    1 day ago

    Quezon City, National Capital Region, Philippines Intelassist Inc. Full time ₱300,000 - ₱400,000 per year

    Employment Type: Full-Time EmploymentWork Setup: 100% OnsiteWork Schedule: Night Shift (Following U.S. Eastern Time Zone)Location: Eastwood, Libis, Quezon CitySalary Package: 30,000 to 40,000 PHP/MonthlyJob DescriptionThe primary responsibility of the Customer Service Representative (CSR) is to answer incoming queue calls and route them accurately in...