Korean Bilingual

3 days ago

Manila, National Capital Region, Philippines JPMorganChase Full time ₱360,000 - ₱720,000 per year
Description

Join our dynamic team at Wealth Management and be at the forefront of delivering exceptional customer service. Unlock your potential and make a significant impact by helping our clients navigate their financial journey with confidence.

As a Customer Service Manager (Individual Contributor) in Wealth Management, you will be the primary point of contact for our participants. You will provide exceptional customer service and share your knowledge of our products and services to support customers in their financial journey. Your role will involve communicating with customers via phone and email, resolving queries, and ensuring a memorable experience.

Job Responsibilities:

  • Serve as the first point of contact for Wealth Management clients.
  • Provide exceptional customer service and product knowledge.
  • Communicate with customers via phone and email to deliver high-quality responses.
  • Collaborate with other departments to resolve client queries.
  • Adapt communication style to meet customer needs.
  • Identify and recommend improvements within the Customer Support function
  • Handle challenging conversations, including complaints.

Required Qualifications, Capabilities, and Skills:

  • Proficient in Korean language both verbal and written
  • Excellent customer service skills in telephone and email etiquette
  • Strong client focus and interpersonal skills.
  • Proactive mindset with a focus on continuous improvement.
  • High level of technical skill in the field of expertise.
  • Ability to exercise discretion and judgment.

Preferred Qualifications, Capabilities, and Skills:

  • University degree in Economics, Finance, or equivalent work experience.
  • Experience in a customer service role, preferably in financial services.
  • Excellent communication skills.
  • Empathetic problem solver with a passion for learning.

Additional Information:

  • Shift Schedule: 8:00 AM-5:00 PM MNL Time (Mon-Fri)
  • Work Setup: Full Time Onsite

  • Korean Bilingual

    3 days ago

    Manila, National Capital Region, Philippines HRTX Full time ₱1,200,000 - ₱2,400,000 per year

    This position will be responsible for managing end-to-end accounts payable processes, ensuring accurate and timely payments, and communicating effectively with Korean-speaking stakeholders and vendors.Qualifications: Bachelor's Degree holder preferably in Finance/Accounting At least 1 year with Finance or Accounts Payable or Account Receivable (Collections)...

  • Bilingual Healthcare Support Representative

    14 hours ago

    Manila, National Capital Region, Philippines 7783b009-a26c-4894-aaa5-fea8a297d2d7 Full time ₱80,000 - ₱120,000 per year

    About the RoleWe are seeking a dedicatedBilingual Healthcare Customer Support Representativeto join our team. In this role, you will assist patients, healthcare providers, and other stakeholders by providing timely and accurate information regarding healthcare services, insurance, and administrative processes. Your primary focus will be delivering...

  • CyberArk L2 Support Engineer

    1 week ago

    Manila, National Capital Region, Philippines Solugenix Full time ₱144,000 - ₱1,200,000 per year

    Manila, Philippines**Full-TimeJob ID We are looking for aCyberArk L2 Support Engineer.**This is a direct hire opportunity based out of Manila, Philippines.Qualifications:Candidates must have bilingual proficiency in English and Korean.At least 2 years' experience in Technical Support with CyberArk solutions (Privileged Access Management).Experience in...

  • Korean Bilingual

    3 weeks ago

    Southern Manila District, Philippines HRTX Full time

    About the job Korean Bilingual (Accounts Payable) Position: Accounts Payable Analyst Korean Speaking We are seeking a detail-oriented and articulate Accounts Payable Analyst (Korean Speaking) to join a growing Finance Operations team. This role is focused on processing invoices accurately and on time, ensuring compliance with internal policies, and...

  • Korean Translator

    1 week ago

    Ortigas, Metro Manila, Philippines TransPerfect Business Solutions Inc Full time ₱1,128,000 - ₱1,200,000 per year

    We're Hiring: Remote Bilingual Interpreter (English ⇔ Korean)TransPerfect Connect (TPC) | Work From Home, PhilippinesDo you speak English and Korean fluently? Join the #1 Language Services Company in the World and make a real impact by helping people communicate clearly across healthcare, legal, customer service, and financial industries. Why You'll Love...

  • Bilingual Service Desk

    14 hours ago

    Manila - One World Square, Philippines CAI Full time ₱40,000 - ₱60,000 per year

    Bilingual Service Desk - KoreanReq number:R2480Employment type:Full timeWorksite flexibility:RemoteWho we areCAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities....

  • Korean Bilingual

    2 days ago

    Philippines, Manila, One Le Grand Tower (Manila - One Le Grand) FactSet Full time ₱600,000 - ₱1,200,000 per year

    FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.   At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our...

  • CyberArk L2 Support Engineer

    4 weeks ago

    , Metro Manila, Philippines Solugenix Full time

    3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Full-Time Job ID Manila, Philippines We are looking for a CyberArk L2 Support Engineer . This is a direct hire opportunity based out of Manila, Philippines. Qualifications Candidates must have bilingual proficiency in English and Korean. At least 3...