Product Manager

2 weeks ago

Philippines Panoptyc Full time
Product Manager - Retail Operations

Location: Remote

About the Role

We're seeking a customer-obsessed Product Manager to drive a new go to market opportunity in retail. You'll transform customer requirements and insights into actionable plans with our LP, Growth and Product teams.

Key Responsibilities

  • Customer Obsession & Pilot Execution: Conduct customer research, client calls, and interviews to uncover operational pain points, transform insights into product requirements, and launch new pilot programs with retail partners to validate solutions in real-world environments (coordinating teams to accomplish installations, data integrations, and pilot operations)

  • Stakeholder Management: Master stakeholder relationships across retail operations, loss prevention, store management, and corporate leadership while aligning business and technology teams

  • Partnering with technology teams: You'll write speclets, PRDs, personas and collaborate with Product Owners and their teams who deliver new features in 2-week sprints

  • Product Strategy: Define product vision and roadmap, create and refine customer personas, identify market opportunities

  • Team Leadership: Lead and create momentum with our Sales, Operations, Success, Support, Product teams to ensure smooth rollouts and operations.

Required Qualifications

  • 5+ years Product Management experience (3+ years B2B/enterprise)

  • Proven track record launching and scaling successful products

  • Experience leading Product Designers and partnering with engineering

  • Strong agile/scrum and sprint-based delivery experience

  • Excellent stakeholder management across organizational levels

  • Exceptional communication skills with ability to influence without authority

  • Technical acumen to discuss concepts with engineering teams

  • Demonstrated customer obsession and analytical skills

Nice to Have

  • 3+ years experience designing and refining workflows for human backoffice teams

  • Retail industry experience, particularly operations or store management

  • Background with Loss Prevention teams and retail security

  • Knowledge of retail systems (POS, inventory management)

  • Experience with video analytics or AI-powered retail solutions

  • Proficient using AI tools for visualizing ideas, prototyping and refining product specifications

  • Experience with Computer Vision based solutions

What We're Looking For

  • Genuinely curious about retail operations

  • Thrives in ambiguity and creates structure from chaos

  • Context-switches between strategy and detailed execution

  • Brings contagious energy and enthusiasm

  • Views obstacles as problem-solving opportunities

Why Join Panoptyc?

  • Competitive hourly rate up to $15/hr USD

  • Be part of a rapidly growing team reshaping retail security

  • Full remote work flexibility with a dynamic, global team

  • Opportunity to work with cutting-edge data tools and technologies

Job Details

  • Full-time status (40 hours per week)

  • Able to work during US Eastern time zone

Ready to help build the next generation of retail platforms? We want to hear from you

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