Freelance Interview Host

2 hours ago

Manila, National Capital Region, Philippines M3 Full time ₱1,200,000 - ₱3,600,000 per year

Company Description
M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually.

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

Job Description
Business Unit Mission:
M3 is managing thousands of online interviews in a year and has developed QualStage­ in response to increasing market demands for remote qualitative research approaches. This solution is easy-to-use, secure, and ­replicated our high-quality in-person research experiences. We also support our clients with other platforms as well.

As the business continues to grow, we are looking for a Qualitative Interview Host to assist the Market Research Project Management team with the day-to-day call management of market research studies to ensure assigned projects successfully complete on time, while meeting and exceeding client expectations.

Essential Duties And Responsibilities
Including, but not limited to the following:

  • Be a point of contact for technical platform issues for both internal and external users
  • Assess technical support level of user to provide appropriate support in a timely manner
  • Prepare respondents in advance to join their scheduled interviews on time
  • Facilitate start of scheduled interviews and provide troubleshooting support as needed
  • Support moderator and interpreter trainings prior to the start of the project
  • Triage and communicate issues to the QualStage Product Owner and Engineering team
  • Document technical issues and resolutions to support customers and improve internal processes
  • Stay up-to-date on product features and enhancements, and be able to provide internal technical guidance as needed

Qualifications
Education and Training Required:

  • Bachelor's degree or equivalent work experience preferred.
  • Multilingual in at least ONE of the following languages: French, Finnish, Dutch, Danish, Swedish and Asian languages

Minimum Experience

  • Experience supporting customers with Qualitative online platforms preferred
  • Strong working knowledge of Windows and Apple operating systems and product suites; internet browsers including Safari, Microsoft Edge, Chrome and Firefox as well as Apple and Android mobile devices.
  • Previous experience in customer service, or call centre experience is a plus.

Knowledge, Skill, Ability

  • Must have the ability to work in a team environment.
  • Exceptional written and verbal communication skills.
  • Excellent interpersonal skills and a demonstrated ability to interact with all levels within the organization.
  • Able to communicate technical steps in a friendly and simplistic manner - both verbal and written
  • Well-developed analytical and problem-solving skills; the ability to quickly solve problems as they present as well as proactively identify and resolve potential issues.
  • A self-motivated individual with exceptional time management, organizational skills, and self-discipline.

Additional Information
Operating hours between EST time zone

  • Freelance Interview Host

    2 days ago

    Manila, National Capital Region, Philippines M3USA Full time ₱40,000 - ₱60,000 per year

    Company Description M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic...

  • Freelance 2D AutoCAD Drafter – Commercial AV

    6 days ago

    Manila, National Capital Region, Philippines Unity Tech Full time ₱40,000 - ₱80,000 per year

    Unity Technology Solutions are seeking freelance 2D AutoCAD operators with proven expertise in commercial Audio Visual (AV) and Video Conferencing systems. Important: This role requires specific AV systems knowledge and experience. If you do not have commercial AV background or product knowledge, please do not apply.The WorkYou'll be engaged on a freelance...

  • Freelance Brand Designer

    1 week ago

    Manila, National Capital Region, Philippines Canva Full time ₱1,200,000 - ₱2,400,000 per year

    Job DescriptionJoin the team redefining how the world experiences design.Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejteThanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.Where And How You Can WorkAlongside our global campuses, we also...

  • Freelance LinkedIn Copywriter

    7 days ago

    Manila, National Capital Region, Philippines Digital Full time ₱600,000 - ₱1,200,000 per year

    Hire Digital is seeking a Freelance LinkedIn Copywriter with a strong background in B2B tech to craft impactful, platform-native content that builds authority, drives engagement, and supports lead-generation goals. You'll work closely with founders, GTM leaders, and marketing teams across SaaS, enterprise software, AI, and other tech verticals to bring our...

  • Freelance Brand Motion Designer

    2 weeks ago

    Manila, National Capital Region, Philippines Canva Full time ₱1,200,000 - ₱2,400,000 per year

    Job DescriptionJoin the team redefining how the world experiences design.Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejteThanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.Where And How You Can WorkAlongside our global campuses, we also...

  • Freelance / Subcon APSCA Auditor - CSCA level

    2 weeks ago

    Manila, National Capital Region, Philippines Bureau Veritas Full time ₱120,000 - ₱180,000 per year

    Overview: Join Bureau Veritas, a global leader in testing, inspection, and certification services. We are seeking a responsible Freelance / Subcon APSCA Auditor - CSCA level for conducting independent social compliance audits across supply chains, ensuring adherence to labor laws, ethical standards, and client codes of conduct. As a CSCA-certified auditor,...

  • Freelance WordPress Developer

    4 days ago

    Manila, National Capital Region, Philippines Obra prima food enterprise Full time ₱156,000 - ₱240,000 per year

    OverviewWe are seeking skilled WordPress developers for ongoing project-based collaboration. We offer approximately 1 project per month with consistent work opportunities for the right candidates.Project Details:Project Frequency: ~1 project per monthProject Duration: 3-4 weeks per projectProject Size: 15-25 pages per websiteBudget Range: 13k-20k php per...

  • WFH - Podcast Guest Booking Specialist

    5 days ago

    Manila, National Capital Region, Philippines Brunt Work Full time ₱60,000 - ₱120,000 per year

    OverviewAn exciting opportunity to promote a published author as a podcast guest This role focuses on outreach, sales, and relationship-building with podcast hosts and producers to showcase the author's expertise in relationships, personal development, and memoir content.Job HighlightsHourly Rate: Php Number of Paid Hours Per Week: 25 hours per weekSchedule:...

  • License Owner, Manila

    2 weeks ago

    Manila, National Capital Region, Philippines Stranger Soccer Full time ₱30,000 - ₱50,000 per year

    Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Manila.This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the...

  • License Owner, Manila

    5 days ago

    Manila, National Capital Region, Philippines Stranger Soccer Full time ₱600,000 - ₱1,200,000 per year

    Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Manila.This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the...