SAP HCM Delivery Manager

2 days ago

Manila, National Capital Region, Philippines Siegen HR Solutions Full time ₱1,200,000 - ₱3,600,000 per year


KEY RESPONSIBILITIES:  Manages a large SAP HCM and ABAP offshore delivery team performing application development and maintenance activities on client systems
  • Ensure the offshore delivery team meets outsourced service commitments to the client
  • Maintain client satisfaction
  • Resolve issues that affect demand scope, quality, schedule, budget, and resources
  • Manage demand, resources, user relationship, performance, and changes to the team
  • Drive future growth of the delivery team
  • Manage the operational and financial performance of the project
  • Manage day-to-day relationships with teaming partners and suppliers
  • Facilitate the identification of process improvements

TO QUALIFY:
  • Bachelor's Degree in Information Technology, Computer Science or other relevant fields
  • 5 years experience in IT project management and/or application maintenance in SAP
  • Strong people management skills; ideally at least 5 years experience in managing large teams
  • Experience in a multi-national, multi-disciplinary, virtual team environment
  • Experience in client and/or service management
  • Strong communication and interpersonal skills in a multi-cultural environment

Nice to Have:
  • Solid work experience in functional and technical components of SAP HCM
  • Knowledgeable in SAP ABAP programming
  • PMP- and/or ITIL-certified

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