Customer Data Custodian

2 days ago

Pasig, National Capital Region, Philippines Pi Energy Inc Full time $40,000 - $80,000 per year

The Customer Data Custodian's primary responsibility is to help ensure the quality, integrity, and proper handling of customer data within the organization. This role supports data governance initiatives by maintaining accurate customer records, assisting in data quality checks, and helping enforce compliance with data governance.

Roles & Responsibilities:

A. Customer Data Maintenance

  • Assist in the accurate creation, update, and deactivation of customer data records across core systems (e.g., Data warehouse, Salesforce CRM, Automated Billing System - ABS).
  • Conduct basic data entry and validation to ensure completeness and accuracy.

B. Customer Document Consolidation

  • Support the collection, tagging, and uploading of customer-related documents (e.g. bills, contracts, single line diagrams) into centralized repositories.
  • Ensure that document metadata is properly recorded for easy search and retrieval.
  • Coordinate with relevant teams to resolve issues related to missing or inconsistent documentation.

C. Data Quality Support

  • Assist in performing routine data quality checks and identifying inconsistencies or errors in customer data.
  • Support the clean-up of duplicate or inaccurate customer records.
  • Help document data standards and definitions for customer information.
  • Learn and apply basic data cleansing techniques.

D. Basic Reporting and Analysis Support

  • Collaborate with data stewards, owners, and system users to drive data quality improvements and implement governance practices that enable reliable analytics.
  • Generate reports and dashboards to monitor data quality and performance metrics.

Key Competencies & Skills:

  • Knowledgeable in data concepts, database structures, and data accuracy
  • Knowledgeable in data governance / custodianship and implementation of data standards
  • Proficient in Microsoft Excel, Google Sheets, Python is a plus
  • Strong attention to detail, detail-oriented
  • Ability to adapt to latest technology and IT systems
  • Strong analytical thinking with a curiosity about data and business processes
  • Effective written and verbal communication skills; able to collaborate with cross-functional teams
  • Willingness and ability to quickly learn new systems such as CRM Salesforce, ABS (automated billing systems), Amazon Web Services (AWS), data warehouses, and governance tools

Minimum Requirements:

  • Graduate of Information Systems, Business Administration, Computer Science, Data Analytics, or related field
  • 1-2 years working experience, preferably in the Energy Industry
  • Proficient in Excel and Google Sheets

Job Type: Full-time

Work Location: In person

  • Customer Data Analyst

    2 days ago

    Pasig, National Capital Region, Philippines Satellite Office Full time $104,000 - $130,878 per year

    The Customer Data Analyst is responsible for:Customer Insights & Analytics – Analyse and interpret customer data to deliver actionable insights that drive informed business decisions.Reporting & Visualisation – Build and monitor dashboards, track KPIs, and provide both BAU and ad-hoc analytics with clear recommendations.CRM Reporting & Distribution –...

  • Customer Data Analyst

    2 days ago

    Pasig, National Capital Region, Philippines Satellite Office Full time $104,000 - $130,878 per year

    The Customer Data Analyst is responsible for:Customer Insights & Analytics – Analyse and interpret customer data to deliver actionable insights that drive informed business decisions. Reporting & Visualisation – Build and monitor dashboards, track KPIs, and provide both BAU and ad-hoc analytics with clear recommendations. CRM Reporting & Distribution...

  • Customer Data Analyst

    2 days ago

    Pasig, National Capital Region, Philippines Satellite Office Full time $104,000 - $130,878 per year

    The Customer Data Analyst is responsible for: Customer Insights & Analytics – Analyse and interpret customer data to deliver actionable insights that drive informed business decisions.Reporting & Visualisation – Build and monitor dashboards, track KPIs, and provide both BAU and ad-hoc analytics with clear recommendations.CRM Reporting &...

  • Customer Data Analyst

    18 hours ago

    Pasig, National Capital Region, Philippines Satellite Office Full time $104,000 - $130,878 per year

    CUSTOMER DATA ANALYSTWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN CUSTOMER DATA ANALYST?Customer Insights & Analytics – Analyse and...

  • Customer Data Analyst

    3 days ago

    Pasig, National Capital Region, Philippines Satellite Office Full time

    The Customer Data Analyst is responsible for:Customer Insights & Analytics – Analyse and interpret customer data to deliver actionable insights that drive informed business decisions.Reporting & Visualisation – Build and monitor dashboards, track KPIs, and provide both BAU and ad-hoc analytics with clear recommendations.CRM Reporting & Distribution –...

  • Customer Advisor

    2 days ago

    Pasig, National Capital Region, Philippines Security Bank Corporation Full time ₱500,000 - ₱1,000,000 per year

    The Role As a Customer Advisor - New Accounts Officer, you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets. You will process the opening of new peso/dollar CASA accounts and placements, roll-over/renewal, termination, and payment of matured placements for all SBC products....

  • Customer Data Analyst

    3 days ago

    Pasig, National Capital Region, Philippines beBeeDataInsights Full time ₱800,000 - ₱1,200,000

    Job Title: Data Insights ProfessionalAbout the Role:The Data Insights Professional is a pivotal role that requires an individual with exceptional analytical capabilities to extract insights from customer data. This expert will play a crucial part in driving business decisions by delivering actionable recommendations based on in-depth analysis.Key...

  • Customer Master Data Coordinator

    2 days ago

    Pasig, National Capital Region, Philippines GRUNDFOS Full time ₱800,000 - ₱1,200,000 per year

    Customer Master Data Coordinator – Spanish SpeakerHybrid- Ortigas, Pasig CityWhat is the Job all about?We are seeking a detail-oriented and proactive Customer Master Data (CMD) Coordinator (Spanish Speaker) to join our team. In this role, you will be responsible for ensuring accurate and timely creation and maintenance of customer master data, in alignment...

  • Custodian of Client Relationships

    7 days ago

    Pasig, National Capital Region, Philippines beBeeCustomer Full time ₱800,000 - ₱1,200,000

    Job Title: Customer Experience Manager">">This role offers a unique opportunity to excel in customer-facing activities, fostering long-term relationships with key stakeholders and driving strategic growth. As a seasoned professional, you will leverage your expertise to provide exceptional support, aligning our offerings with client objectives and delivering...

  • Logistic Coordinator

    2 days ago

    Pasig, National Capital Region, Philippines Customer Frontline Solutions Full time ₱800,000 - ₱1,200,000 per year

    Initiating timely purchase requisitions for all logistics-related purchases. Managing the physical and system-based receiving of goods and services. Tracking logistics expenses, ensuring purchase orders align with actual goods and services. Working with logistics schedulers to validate data for logistics cost preparation. Preparing monthly logistics...