
Start ASAP
7 days ago
Job Summary:
We are actively hiring Customer Service Representatives to join our growing team. This is a full-time, onsite position suited for high school graduates, SHS or ALS completers, college undergraduates, fresh graduates, and career shifters. Successful candidates will handle customer inquiries and support requests in a courteous and efficient manner.
Key Responsibilities:
- Respond to customer inquiries through assigned channels (voice or non-voice)
- Provide accurate and timely information on products, services, or account concerns
- Handle complaints or issues while maintaining professionalism
- Document each interaction in the system accurately
- Comply with company protocols and service standards
- Collaborate with internal teams to resolve escalated concerns
- Meet daily and monthly performance targets
Qualifications:
- At least 18 years old
- High School Graduate (Old Curriculum), SHS Graduate, ALS Graduate, College Undergraduate, or College Graduate
- With or without BPO/call center experience
- Excellent communication skills
- Open to shifting schedules including night shifts, weekends, and holidays
- Able to work in a fast-paced, team-oriented environment
Working Conditions:
- Office-based, full-time position
- Extended periods of sitting and computer usage
- Standard use of headset and other call handling tools
- Regular supervision, coaching, and performance monitoring
- Structured and metrics-driven work environment
What We Offer:
- Competitive Salary (depending on the assigned account)
- HMO coverage from Day 1
- Night differential pay
- Paid vacation and sick leaves
- Overtime and holiday pay
- 13th month pay
- SSS, PhilHealth, and Pag-IBIG contributions
Why Join Us?
- Entry-level friendly — start your career with us
- We accept applicants with various educational backgrounds
- Training and tools will be provided onsite
- Stable company with competitive salary and full benefits
- Be part of a supportive and professional team
If you're looking for a stable career with long-term growth and you're ready to take the first step, APPLY TODAY. We welcome fresh talents and experienced professionals alike. Start your journey with us.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php20, Php30,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Gym membership
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
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