Claims Communication Officer
4 days ago
Position:
Claims Communication Officer (
Fresh graduates are open
, provided they have
internship experience in admin or email management , proficient in MS applications and good in English communication skills )
- Headcount:
1 - Location:
Makati - Employment Type:
PB Temp - Contract Duration:
3 months initial (extendable up to another 6 months if performance is good) - Work Setup:
Onsite - Salary Range:
- ₱17–18k
– Fresher to 6 months experience - ₱19–20k
– 1 year experience (email correspondence)
Minimum Qualifications (Non-Negotiable)
- College graduate
- At least 6 months to 1 year
experience in
administrative work and email correspondence - Fresh graduates are open
, provided they have
internship experience in admin or email management - Preferably with
Insurance knowledge - Strong
written and verbal English communication skills - Proficient in
MS Office and email management - Energetic, organized, detail-oriented, and team-oriented
Important Notes (Strictly Follow):
- Must be
amenable to Face-to-Face (F2F) interview - Strong email and verbal communication skills are critical
- During recruiter screening, please
strictly assess communication skills
by: - Asking situational questions
- Verifying actual email correspondence experience
- Letting the candidate respond to a situational email and explain their approach clearly
Role Summary
To assist in the preparation, monitoring, and communication of claims-related documents and updates, ensuring timely and accurate claims correspondence throughout the contract period.
Key Responsibilities
Daily / Almost Daily Tasks:
- Monitor and follow up outstanding (OS) balances
- Daily updating of claims tracker
- Monitor inbound and outbound claims advice
- Update daily trackers and records
Weekly Tasks:
- Prepare and send letters to members with correct details
- Prepare and send:
- Return Advice
- Reject Advice
- Payment Notification
Other Tasks:
- Other administrative tasks related to claims handling
- Travel plan and benefit familiarization for efficient task execution
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