Customer Service Representative

22 hours ago

Philippines Callnovo Full time ₱1,920,000 - ₱3,600,000 per year

Remote English-Japanese Customer Service (Smart Camera Project)

Key Requirements:​

  • Proficient in Japanese (spoken/written, native-level preferred) and fluent in English; able to resolve inquiries accurately in both languages.​
  • Prior experience in technical support (preferably for electronic/ smart devices) and e-commerce customer service is highly desired.​
  • Available to work 9:00-18:00 Japan Time; self-motivated to manage remote work efficiently.​

Responsibilities:​

  • Address client questions (e.g., setup, troubleshooting, returns) via email/chat/call.​
  • Collaborate with tech teams to solve product-related issues; update clients on progress timely.​

If you meet the criteria and are passionate about providing top-tier bilingual support, apply now​

Job Type: Full-time

Pay: Php80, Php100,000.00 per month

Application Question(s):

  • How many years callcenter experience do you have?
  • How many years tech support experience do you have
  • How many years of e -commerce working experience do you have
  • what's your English proficiency level?
  • Are you familiar with any security products
  • What is your current work status?How soon can you start a new position?

Language:

  • Japanese (Preferred)

Work Location: Remote

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