Customer Service Representative

5 days ago

Philippines Strategic Office Support Full time

Customer Service Representative - Healthcare Associate Position Details Seniority level: Entry level Employment type: Full-time Industry: Outsourcing and Offshoring Consulting Location: IT Park, Cebu, Philippines About the Opportunity At Strategic Office Support, Inc. , we collaborate with leading U.S. healthcare organizations to provide world‑class administrative and operational support. We’re looking for dedicated professionals who are ready to grow their careers in the healthcare outsourcing industry. If you value teamwork, continuous learning, and meaningful work that impacts lives, this is the role for you. Schedule Full‑time | Shifting hours aligned with U.S. client operations (night shifts). What You’ll Do Deliver reliable administrative and operational assistance to U.S.‑based healthcare partners. Communicate with clients via phone, email, or chat with professionalism and empathy. Handle healthcare‑related data and documentation with precision. Collaborate closely with a dynamic, high‑performing team to ensure quality service. What We’re Looking For Strong English communication skills (written and spoken). Experience in BPO or healthcare support (1–5 years preferred). Flexibility to work on night shifts aligned with U.S. business hours. Detail‑oriented, adaptable, and proactive in delivering results. What You’ll Get Competitive pay package with performance incentives and 13th‑month pay. Paid training and continuous learning opportunities. HMO coverage for you and your dependents. Overtime and night differential pay. Fun and engaging team culture with company events and activities. Career advancement and promotion opportunities. On‑site parking and convenient work location in IT Park, Cebu. Build a Meaningful Career with Us At Strategic Office Support, Inc. , your work helps healthcare professionals focus on what truly matters—patient care. Join a company that values your growth, supports your goals, and celebrates your success. Apply Today Apply today and start your journey with us #J-18808-Ljbffr

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