Branch Service Associate
15 hours ago
About the role
Join the dynamic team at City Savings Bank as a Branch Service Associate, based in our Dagupan City, Pangasinan branch. In this full-time position, you will be the face of our bank, providing exceptional customer service and support to our valued clients. Your role will be crucial in maintaining the smooth operations of our branch and contributing to the overall success of our retail banking division.
What you'll be doing
- Provide friendly and efficient teller services, including cash handling, account inquiries, and transaction processing
- Assist customers with a wide range of banking products and services, ensuring their needs are met in a timely and professional manner
- Cross-sell relevant financial products and services to customers, helping them achieve their financial goals
- Maintain accurate and up-to-date records of all transactions and customer interactions
- Proactively identify and address customer concerns, escalating issues to supervisors as needed
- Contribute to branch operations by supporting administrative tasks and teamwork initiatives
What we're looking for
- A graduate of any Business Course or equivalent.
- Strong communication and interpersonal skills, with the ability to interact effectively with customers from diverse backgrounds
- Excellent numerical skills and attention to detail, ensuring accurate handling of financial transactions
- Basic knowledge of banking products, services, and regulations
- Proficiency in using banking software and computer systems
- Willingness to learn and adapt to new processes and technologies
- A team player with a positive attitude and a commitment to providing exceptional customer service
- Fresh graduates are welcome to apply.
What we offer
At City Savings Bank, we are dedicated to the growth and development of our employees. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. Our supportive work environment and ongoing training programs will help you thrive in this role and reach your full potential.
About us
City Savings Bank is a leading retail bank serving the Dagupan City area for over 50 years. We pride ourselves on our strong community ties, innovative financial solutions, and unwavering commitment to our customers. Join our team and be a part of our continued success story.
Apply now for the Branch Service Associate position at our Dagupan City, Pangasinan branch.
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