Accounting Supervisor(Accounts Receivable)

2 weeks ago

Cubao, National Capital Region, Philippines GLOBALINENS WORLDWIDE INC Full time ₱288,000 - ₱360,000 per year

Duties and Responsibilities:

  • Monitor and manage the accounts receivable ledger for service and parts customers to ensure payments are received on time.
  • Contact customers via phone first, then email, then mail or other third party software applications.
  • Research and resolve payment discrepancies or disputes in a professional manner.
  • Generate and send duplicate invoices to customers if necessary.
  • Maintain records of collection activities, payment promises and customer interactions.
  • Coordinate with internal departments to resolve billing and account issues.
  • Learn over time some technical issues to accurately discern warranty covered work from customer charges.
  • Drive resolution on billing and payment problems by troubleshooting issues and collaborating with the team to find quick and efficient solutions.
  • Prepare aging reports and analyze account trends for management review.
  • Recommend accounts for escalation, payment plans, or write-offs when necessary.
  • Maintain/update payment terms based on payment history.
  • Maintain accounting folders and additional filing, including: new folders, hardcopies of billing, releases, preliminary notice.
  • Respond to phone calls, emails and faxes for billing, revised billings.
  • Other duties as assigned.
  • 1 - 3 years of experience in accounts receivable, collections, billing or a related financial role.
  • Proficiency in Microsoft Excel (formulas, pivot tables, VLOOKUP).
  • Familiarity with accounting or ERP software, preferably Sage (Quickbooks, NetSuite, SAP, Oracle).
  • Basic understanding of accounting principles (GAAP).
  • Strong verbal and written communication for engaging with customers and internal teams.
  • Strong negotiation and conflict resolution skills.
  • Strong attention to detail and accuracy.
  • Ability to prioritize, multitask and manage time effectively.
  • Ability to identify discrepancies and work toward resolution.
  • Analytical thinking to interpret aging reports and payment trends.
  • Ability to successfully prioritize and meet deadlines.
  • Punctual and reliable.

Job Types: Full-time, Permanent

Pay: Php24, Php30,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Education:

  • Bachelor's (Required)

Experience:

  • Supervising: 2 years (Required)

Willingness to travel:

  • 100% (Required)

Work Location: In person

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