Front of the house/Restaurant Receptionist/Restaurant Host
4 days ago
Job description
Responsibilities:
- Warmly greet and welcome guests upon arrival, ensuring a positive first impression.
- Manage reservations efficiently, including booking, confirming, and accommodating special requests.
- Answer and direct phone calls, addressing inquiries about the restaurant and its offerings.
- Escort guests to their tables, presenting menus and highlighting daily specials.
- Maintain an organized reception area, ensuring cleanliness and readiness for service.
- Assist with cashiering duties, processing payments accurately and efficiently.
- Handle customer feedback professionally, resolving issues promptly to ensure guest satisfaction.
- Collaborate with the management team to ensure seamless service operations.
Qualifications:
- With at least 1 year or more of experience as a receptionist in a fine dining environment is preferred.
- Exceptional interpersonal and communication skills, with a friendly and professional demeanor.
- Proficiency in reservation management systems and basic computer applications.
- Strong organizational skills and the ability to multitask effectively.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- A passion for delivering outstanding customer service and enhancing guest experiences.
- Excellent verbal and written communication skills.
- Flexibility to be assigned to specific store or branch locations as required.
- Must be available to start immediately.
Job Type: Full-time
Benefits:
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Shift system
- Weekends
Supplemental Pay:
- 13th month salary
- Overtime pay
Work Location: In person
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