Front of the house/Restaurant Receptionist/Restaurant Host

3 days ago

Makati City, National Capital Region, Philippines The Bistro Group Full time ₱400,000 - ₱600,000 per year

Job description

Responsibilities:

  • Warmly greet and welcome guests upon arrival, ensuring a positive first impression.
  • Manage reservations efficiently, including booking, confirming, and accommodating special requests.
  • Answer and direct phone calls, addressing inquiries about the restaurant and its offerings.
  • Escort guests to their tables, presenting menus and highlighting daily specials.
  • Maintain an organized reception area, ensuring cleanliness and readiness for service.
  • Assist with cashiering duties, processing payments accurately and efficiently.
  • Handle customer feedback professionally, resolving issues promptly to ensure guest satisfaction.
  • Collaborate with the management team to ensure seamless service operations.

Qualifications:

  • With at least 1 year or more of experience as a receptionist in a fine dining environment is preferred.
  • Exceptional interpersonal and communication skills, with a friendly and professional demeanor.
  • Proficiency in reservation management systems and basic computer applications.
  • Strong organizational skills and the ability to multitask effectively.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • A passion for delivering outstanding customer service and enhancing guest experiences.
  • Excellent verbal and written communication skills.
  • Flexibility to be assigned to specific store or branch locations as required.
  • Must be available to start immediately.

Job Type: Full-time

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Overtime
  • Shift system
  • Weekends

Supplemental Pay:

  • 13th month salary
  • Overtime pay

Work Location: In person

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