qa csr

1 week ago


Pasig, National Capital Region, Philippines DATAMATICS Full time ₱384,000 per year

Job Summary:

Responsible for ensuring that products and services meet the established standards set by the company. Duties include maintaining strong overall quality control of products made by the company, ensuring reliability, performance, and meeting customer expectations.

RESPONSIBILITIES:

  • Will be responsible for transactional quality audits. Create quality measurements to track improvement in products
  • Execute quality improvement testing and activities
  • Develop quality assurance standards and company processes
  • Adhere to industry quality and safety standards
  • Ensure products meet customer expectations and demand
  • Create reports documenting errors and issues for fixing
  • Work closely with the development team to improve existing products
  • Maintain standards for reliability and performance of production

QUALIFICATIONS :

  • Working knowledge of products and services
  • In-depth understanding of industry standards and company policies
  • Good customer focus
  • Sharp attention to detail
  • Strong analytical and problem-solving skills
  • Meticulous and diligent attributes
  • Great team player with the ability to work with minimal supervision
  • Able to sit, stand and walk around for long hours at a time
  • Willing to work ON SITE

Job Type: Full-time

Pay: Php30, Php32,000.00 per month

Benefits:

  • Paid training

Work Location: In person


  • CSR Quality Analyst

    1 week ago


    Pasig, National Capital Region, Philippines Datamatics Full time ₱900,000 - ₱1,200,000 per year

    QA CSR – Job DescriptionResponsible for ensuring that products and services meet the established standards set by the company. Duties include maintaining strong overall quality control of products made by the company adhering to reliability, performance and customer expectation.RESPONSIBILITIES• Will be responsible for transactional quality audits•...


  • Pasig, National Capital Region, Philippines Private Advertiser Full time ₱1,500,000 - ₱3,000,000 per year

    Position Overview:We are seeking a dynamic and experienced Sr. Director / Director of Training and Quality to lead the development and execution of training and quality programs across our Customer Service Representative (CSR) operations. This leader will play a critical role in elevating customer experience, improving operational efficiency, and ensuring...

  • Quality Analyst

    2 weeks ago


    Pasig, Philippines ibex Full time

    Join or sign in to find your next job Join to apply for the Quality Analyst role at ibex ibex Pasig, National Capital Region, Philippines Get AI-powered advice on this job and more exclusive features. The Quality Analyst assesses call quality to ensure that CSRs deliver their role in line with the company and client’s quality values and methodology....