Credit Officer

3 days ago

Iloilo City, Western Visayas, Philippines Cooee Inc Full time

Day Shift | Fulltime | Iloilo (Onsite Setup)

About the Role

We have partnered with a leading Australian fire services company specializing in design, installation, maintenance, and testing of fire protection systems. Established in 2008, they adhere to Australian Standards, providing innovative solutions and 24/7 emergency support.

The Credit Officer will assist with debtor management, invoice follow-ups, and reporting while developing practical skills in credit control, spreadsheets, and digital systems. This is an entry-level role designed to support our partners accounts receivable and credit control function.

This position suits someone early in their finance or administration career who is organised, confident using computers, and willing to learn how to manage customer payments professionally.

Why Cooee

Because we believe in the power of human connection. Because we are committed to flourishing human potential. Because we dream of a world where each one of us walks along the path to who we are and the best that we can be. This is Why we do What we do – 'To be a part of transformation one person, one community, one business at a time.

We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared Vision 'to transform through connection'. We believe this is where the strength of Cooee and our partnerships lie – in having clarity and conviction in purpose.

What you'll be working on:

Accounts Receivable Support

  • Assist with monitoring the debtor ledger and identifying overdue accounts.
  • Support invoice follow-ups via email and phone under guidance.
  • Record payment promises, notes, and updates accurately in systems.
  • Assist with placing accounts on hold and releasing accounts once cleared.
  • Help prepare basic payment plans and follow up on agreed actions

Dispute & Internal Liaison

  • Log and track invoice or payment disputes.
  • Liaise with internal teams (operations, service coordinators, finance) to obtain information required to resolve issues.
  • Ensure disputes and outcomes are documented correctly.

Reporting, Spreadsheets & Digital Systems

  • Maintain accurate records in accounting and customer management systems.
  • Use spreadsheets (Excel or Google Sheets) to track overdue invoices and follow-up activity.
  • Assist with preparing debtor ageing and basic cash collection reports.
  • Learn to use digital tools and workflows to improve visibility and follow-up consistency.

What we're looking for:

  • Fresh graduates (preferably with a background in Accounting, Finance or related field.
  • Interest in finance, credit control, or business administration.
  • Comfortable using spreadsheets (Excel or Google Sheets) with a willingness to improve skills.
  • Strong general computer literacy and confidence using digital systems.
  • Good attention to detail and data accuracy.
  • Previous credit or accounts experience is helpful but not essential.
  • Willingness to speak with customers professionally about payments.
  • Organised, reliable, and able to follow processes.
  • Positive attitude and willingness to learn and take feedback.

Onsite (Iloilo Office) - Bldg. 2, 2nd Floor, Nelly Garden, Jaro, Iloilo City

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