Seasonal Account

1 week ago

San Fernando, Central Luzon, Philippines YWA HUMAN RESOURCE CORPORATION Full time ₱150,000 - ₱250,000 per year

About the role

We are seeking a Seasonal Account | Customer Care Representative to join our team at YWA HUMAN RESOURCE CORPORATION' in Pampanga Central Luzon. This is a full-time position focused on providing exceptional customer service to our healthcare account clients.

What you'll be doing

  • Handling inbound customer calls and inquiries
  • Resolving customer issues and concerns efficiently and effectively
  • Providing accurate information and guidance to customers
  • Documenting customer interactions and maintaining detailed records
  • Actively listening to customers and demonstrating empathy
  • Collaborating with internal teams to ensure seamless customer service
  • Adhering to all company policies and procedures

What we're looking for

  • Minimum 1 year of experience in a customer service or call centre role
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Ability to work in a fast-paced, high-volume environment
  • Proficiency in using computer systems and customer service software
  • Knowledge of the healthcare industry is preferred
  • Strong multitasking and time management skills

What we offer

At YWA HUMAN RESOURCE CORPORATION', we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits include:


• Competitive compensation and performance-based bonuses

• Comprehensive health and wellness benefits

• Opportunities for career development and advancement

• Collaborative and inclusive team culture

About us

YWA HUMAN RESOURCE CORPORATION' is a leading provider of customer service solutions for the healthcare industry. With a strong focus on quality and innovation, we have been trusted by our clients to deliver exceptional service and support. Our team is dedicated to creating a positive impact on the lives of our customers, and we are proud to offer a rewarding and fulfilling work experience.

If you are excited about this opportunity and possess the necessary skills and experience, we encourage you to apply now.

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