Travel Consultant

1 week ago

Pasig, National Capital Region, Philippines ABS Facade Full time $30,000 - $50,000 per year

About the role

We are seeking a talented and experienced Travel Consultant to join our dynamic team at ABS FACADE INT. OPC in Pasig City. As a Travel Consultant, you will play a crucial role in providing exceptional customer service and planning unforgettable travel experiences for our clients. This is a full-time position, offering you the opportunity to thrive in a fast-paced and rewarding environment.

Responsibilities

The main job of a Travel Consultant is to help clients have successful trips for business and pleasure. General duties and responsibilities include:

  • Offering clients advice about travel destinations

  • Helping clients establish realistic budgets for their trips and working to develop travel packages that align with those budgets

  • Researching fares and rates to find the best deals on transportation, dining, accommodations and activities

  • Educating clients about safety and security while traveling

  • Determining necessary travel documents

  • Creating day-by-day itineraries personalized based on clients' interests, preferences and budgets

  • Providing guides, maps, event calendars and other useful information to clients

  • Following up with clients about travel plans and making adjustments as needed

  • Assisting with the resolution of unexpected problems, such as canceled flights or issues with hotel reservations conflicts, complaints, cancelations and refunds

  • Builds and maintains relationships with travel and tour vendors.

  • Conducts research on destinations and industry trends.

  • Maintains accurate records of bookings, payments, transactions, phone calls and meetings.

  • Contributes to agency efforts by accomplishing related tasks as needed.

Skills and Qualifications:

  • Degrees in travel, tourism, hospitality, languages, leisure, business studies, or any related fields

  • Minimum of 1 year of professional experience in the travel and tourism sector, with a strong understanding of industry standards, customer service, and travel coordination

  • Strong communication and sales skills and excellent customer service skills

  • Familiarity with the latest travel trends, including popular vacation locations and activities

  • Strong organizational and planning skills

  • Excellent time management skills

  • Understanding of foreign and domestic travel requirements or restrictions

  • Strong negotiation skills to secure the best deals for their clients

  • Ability to work under pressure and meet deadlines

  • Patience and perseverance when unforeseen issues arise

  • Ability to work independently or with a team if needed

  • Background in hospitality or tourism

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