Live Chat Agent

A. Position OverviewAs a Call Centre Agent, you will serve as the primary point of contact for customers, delivering exceptional service and support. Your responsibilities include responding to customer inquiries across non-voice channels, resolving issues, and providing accurate information while maintaining a positive and professional demeanourB. Key...

Key Responsibilities Respond to inquiries: Promptly and professionally address customer questions, concerns, and requests through live chat. Troubleshoot and resolve problems: Identify, analyze, and provide effective solutions for product or service issues, escalating complex problems to relevant departments when necessary. Provide product information:...

Key Responsibilities Customer Interaction: Respond promptly and professionally to customer inquiries, requests, and complaints through live chat and email channels. Issue Resolution: Troubleshoot and resolve customer problems efficiently, which may involve providing product information, addressing billing concerns, or guiding them through technical fixes....

We are seeking a highly motivated and dedicated Chat Support professional to join our team remotely. The ideal candidate will have excellent communication skills, a customer-first mindset, and a passion for providing top-tier support.Key Responsibilities:Responding to customer inquiries via live chat in a timely and professional mannerResolving customer...

Key Responsibilities Respond to inquiries: Promptly and professionally address customer questions, concerns, and requests through live chat. Troubleshoot and resolve problems: Identify, analyze, and provide effective solutions for product or service issues, escalating complex problems to relevant departments when necessary. Provide product information:...

Overview Call Center - Chat Support Agent - With Experience - Start Asap at Caldwell Communications. Job Responsibilities Answers phone calls and provides important information/ assistance to clients Checks mail, fax, and internet mail to provide customer assistance Communicates with customers on the phone or using written correspondence to take care of...

*Call Center Agent Job Description:* - Respond to customer inquiries via phone, email, or chat - Provide excellent customer service and resolve issues - Work in a team environment *Requirements:* - High school graduate or equivalent - Good communication skills - Basic computer knowledge - Willing to learn and work in a fast-paced environment *No experience...

About ShiftCareShiftCare is a leading SaaS provider helping disability, aged care, and allied health providers streamline rostering, scheduling, billing, and client management. Our platform enables care providers to deliver a higher standard of care while growing their businesses.We are seeking a proactive Support Agent (North American Hours) to join our...

Key Responsibilities Customer Interaction: Respond promptly and professionally to customer inquiries, requests, and complaints through live chat and email channels. Issue Resolution: Troubleshoot and resolve customer problems efficiently, which may involve providing product information, addressing billing concerns, or guiding them through technical...

We are looking for a highly motivated and results-driven individual to join our team. The ideal candidate must have prior experience in the banking or financing industry.Revive inactive agents (Loan Consultants)· Keep consistent communication via (cell phone, email, social media)· Update agent data (mobile no, email, home address, work address)·...