
Executive Assistant for US Travel Agency
5 days ago
We are seeking an incredibly detail-oriented Executive Assistant for a US Travel Agency to join our fast growing travel agency and enable us to accept more trip planning inquiries, with a faster turnaround time from the proposal design to the proposal presentation.
Key Responsibilities :
- Taking itinerary proposals (in Axus, Travefy, Word/PDF, etc.) from our in-destination tour operator partners and migrating the content to the Tretter Travel itinerary proposal template in Canva
- Auditing confirmed client itineraries and bookings prior to travel
- Researching potential flight options on Google/ITA Matrix
- Creating reusable one-pager material for proposals, such as hotel summaries and destination overviews
- Drafting pre-arrival communications to hotels and clients
- Requesting and confirming Concierge requests, such as dining reservations, spa appointments, etc. on behalf of clients
- Sending booking confirmation emails for hotel-only booking projects
- Preparing client folders with all confirmed travel documents, including booking confirmations and e-tickets
- Maintaining client profile data, including uploading passport copies, recording client preferences, etc. in our Google Drive
- Scheduling site visits with hotel sales managers for the client's self-organized scouting trips
- Canva – Primary tool for itinerary formatting and visual assets
- ClickUp (or similar) – For internal task management and status tracking
- Google Workspace – Docs, Sheets, Gmail
- WhatsApp / Email – Client or vendor communication (managed by Anna)
- Internal folders and templates – For SOPs, style guides, and shared itinerary builds
Non-Negotiables:
- Fluent English and impeccable grammar (C2 level minimum)
- Advanced Canva experience (must submit portfolio or sample work)
- High attention to detail — this role must produce visually flawless, client-caliber work
- Strong sense of aesthetics and formatting (luxury, minimalist taste preferred)
- Quick turnaround: must consistently hit
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