Technical Account Manager, Cagayan De Oro

2 days ago

Cagayan de Oro, Northern Mindanao, Philippines 3E Hitech Solutions Inc. Full time $60,000 - $100,000 per year

Posted 3 days ago and deadline of application is on 6 FebJob DescriptionMay lead cross-functional deal team with manageable risks and resource requirements. Work closely with other presales, project delivery and customer success teams to ensure alignment and objectives. Communicate effectively with stakeholders to provide updates, initiatives, and address any concerns or questions.

Accountable for multiple customers or a single medium customer across multiple portfolios or specific portfolio, carrying independent sales targets. Identifies and develops new business opportunities, in collaboration with pre-sales experts. Constantly interacts with key stakeholders within customers, understanding their objectives, challenges and remit to increase own effectiveness.

Coordinates activities among sales, pre-sales and other functions based on in-depth organisational understanding (Mode of Operations, processes, etc) and relevant market knowledge, in order to meet business objectives. Participates in pricing strategies and contract negotiations and actively provides useful input. Contributes to the LoA process from business and commercial perspective.

Interprets internal and external business challenges and recommends best practices to improve products, processes and services. Contributes to strategic decisions within own defined scope (account, portfolio, geography, etc). Solves complex problems based on sophisticated analytical thought and complex judgment.

Acts as a professional leader for staff / workteam / taskforces, often the most senior and recognised sales professional in a team, who serves as best practice resource. Minimum QualificationsBachelor's degree in Computer/Electrical/Electronic Engineering, IT Graduate or a related field

Customer Satisfaction, Account Management, and Customer Service skills1-3 years working experience in sales and related work.Strong understanding of digital operations, networks, and architectures.Excellent in interpersonal, communication and presentation skills

Knowledgeable of ICT and Telco ProductsExperienced in Solutions Selling handling corporate and key accounts

Experience with security tools and technologies, such as SIEM, IDS/IPS, firewalls, and endpoint protection

Solid technical knowledge of networking theories and protocols such as TCP/IP, SIP, FTP/SFTP, OSI ModelRelevant certifications in cybersecurity (e.g., CISSP, CEH, CompTIA Security+) are a plus.Strong Lead Generation skills

Strong problem-solving and negotiation skills

Ability to build and maintain relationships with clients

Experience with Corporate and Government customers

Experience in the telecom industry is a plus

Willing to travel to client sites as required; able to work outside standard business hours

Preferably residing within CDO.Candidate must be willing to relocate in CDO.Strong analytical and planning skills;Good communication and presentation skills;About 3E Hitech Solutions Inc.3E Hitech Solutions, Inc. embraces a wide area of fields of specialization in the Philippine business environment. Among these are state-of-the-art networking and telecommunication systems such as routers, switches. Likewise, 3E Hitech is also engaged in the distribution of Fiber and Power Cables with one of the major manufacturers of these cables.

These cutting-edge technologies are proudly under exclusive distributorship. 3E Hitech has also expanded its presence by partnering up with some of the best and most respected brands around the world in the field of cyber-security and PON/GPON equipment.

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