Customer Service Representatives- Alabang Site

3 days ago

Ayala Alabang, National Capital Region, Philippines ARAM ENTERPRISES INC Full time ₱250,000 - ₱500,000 per year

About the role

We are seeking enthusiastic and customer-focused Customer Service Representatives to join our team at ARAM ENTERPRISES INC' based in Ayala Alabang, Muntinlupa City, Metro Manila. This is a full-time role where you will be responsible for providing exceptional customer service to our valued clients.

What you'll be doing

  • Responding to customer inquiries and resolving issues through various communication channels such as phone, email, and chat
  • Providing accurate and timely information to customers while adhering to company policies and procedures
  • Identifying customer needs and recommending appropriate products or services
  • Maintaining detailed records of customer interactions and updating customer information in the system
  • Contributing to the continuous improvement of customer service processes and procedures
  • Collaborating with team members to ensure a seamless customer experience

What we're looking for

  • Proven experience in a customer service or call centre role, preferably in the Call Centre & Customer Service industry
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers
  • Strong problem-solving and decision-making skills to handle customer queries effectively
  • Proficiency in the English language, both written and verbal
  • Familiarity with customer relationship management (CRM) systems and office productivity tools
  • Adaptability to work in a fast-paced environment and a commitment to delivering high-quality customer service

What we offer

  • Competitive salary and performance-based bonuses
  • Comprehensive health and wellness benefits
  • Opportunities for career advancement and professional development
  • Collaborative and supportive team environment
  • Flexible work arrangements, including the possibility of remote work

About us

ARAM ENTERPRISES INC' is a leading provider of innovative solutions in the Call Centre & Customer Service industry. With a strong focus on customer satisfaction, we strive to deliver exceptional service to our clients through our dedicated and talented team. Join us and be part of our growth and success.

Apply now and become a valuable member of our customer service team

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