Spanish Call Center Team Leader

2 days ago

Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱1,500,000 - ₱3,000,000 per year


Position: Spanish Team Leader (Taguig) | Onsite

Benefits:

  • HMO coverage for the employee and two dependents starting on Day 1
  • Quarterly performance bonuses
  • Excellent opportunities for career growth
  • 24 annual leave days

Qualifications:

  • Willing to work in rotating shifts
  • Open to working onsite at BGC, Taguig
  • Able to start immediately

Education and Other Requirements:

  • At least 4 years of customer service experience within the BPO/BPM industry
  • Bachelor's degree in any field
  • At least B2-level proficiency in Spanish according to CEFR or Berlitz standards
  • Minimum of 3 years in a Team Leader role, with experience managing a team of Spanish-speaking agents handling voice calls
  • Willing to work in rotational shifts

Job Responsibilities:

  • Effectively lead and manage teams, including resource planning, career development, performance management, and attrition control
  • Coach and support team members by addressing knowledge gaps and skill or motivation issues
  • Handle customer or user escalations, develop action plans, and ensure issues are resolved with ownership
  • Regularly develop and implement internal and external governance procedures
  • Keep the team updated on process changes, targets, and key performance indicators
  • Identify opportunities for process improvements and mentor team members on implementing Six Sigma, lean projects, or other improvement initiatives

  • Spanish Call Center Team Leader

    2 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱30,000 - ₱60,000 per year

    TASQ is hiring a team leader for our Spanish account. The pre-screening interview will take place over the phone, so please ensure your line is available.**Position:** Spanish Team Leader (BGC) **Key Qualifications:**- Willingness to work in shifting schedules. - Must be available for on-site work in BGC, Taguig. - Ability to start immediately. ...

  • Spanish Call Center Team Leader

    2 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱1,200,000 - ₱2,400,000 per year

    About the job: Spanish Team Leader (Taguig) | OnsiteBenefits:HMO for Employee and 2 Dependents (On Day 1)Quarterly performance bonusOutstanding career development opportunities24 Leaves AnnuallyEducation and Other Requirements:Minimum experience of 4 years with customer service in the BPO/BPM industryBachelor's degree in any courseMinimum B2 Level Spanish...

  • Spanish Insurance Call Center Team Leader

    7 hours ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱1,174,000 - ₱2,082,000 per year

    TASQ is looking for a team leader for a Spanish insurance account in Taguig.Benefits:HMO for Employee and 2 Dependents (On Day 1)Quarterly performance bonusOutstanding career development opportunities24 Leaves AnnuallySummary/Description:Manage a team of CSR associates in BPO operations. The main objective of the role will be to supervise the day-to-day...

  • Spanish Call Center Team Lead

    2 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱600,000 - ₱1,200,000 per year

    TASQ is hiring a team leader for their Spanish account.The pre-screening interview will be conducted over the phone, so please ensure your line is available.Position: Spanish Team Leader (BGC)Benefits:HMO coverage for the employee and 2 dependents from day one.Quarterly performance bonuses.Excellent career development opportunities.24 leave days per year.Key...

  • Spanish BPO Team Leader

    2 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time $15,000 - $45,000 per year

    About the Job: Spanish Team Leader (Taguig) | OnsiteBenefits:HMO for Employee and 2 Dependents (On Day 1)Quarterly performance bonusOutstanding career development opportunities24 Leaves AnnuallyQualifications:Amenable to working in shifting schedules.Amenable to working ONSITE (BGC Taguig).Able to start ASAPEducation and other requirements:Minimum experience...

  • Spanish Team Leader

    1 week ago

    Taguig, National Capital Region, Philippines Global Group Innovative Services Full time ₱1,524,000 - ₱1,548,000 per year

    Location: 100% Onsite – BGC, TaguigRole: Spanish Team LeaderOpenings: 10 HeadcountSalary: ₱127,000–₱129,000 gross/monthSchedule: Shifting, including nights, weekends & holidaysEligibility: Non NativeQualifications:Fluent in Spanish and EnglishAt least 1 year of Team Lead exp in a BPO setupWilling to work onsite full-time2 years in collegeJob Types:...

  • Spanish Team Lead

    2 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱550,000 - ₱1,200,000 per year

    About the job Spanish Team Leader (BGC)Benefits:HMO for Employee and 2 Dependents (On Day 1), quarterly performance bonus, outstanding career development opportunities, 24 leaves annuallyKey Qualifications:Amenable to work in shifting schedules.Amenable to work ONSITE (BGC Taguig).Able to start ASAPRequirements:A minimum of 4 years with customer service in...

  • Spanish Team Lead

    2 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱600,000 - ₱1,200,000 per year

    About the job Spanish Team Leader (BGC)Benefits:HMO for Employee and 2 Dependents (On Day 1), Quarterly performance bonus, Outstanding career development opportunities, 24 Leaves AnnuallyKey Qualifications:Amenable to work in shifting schedules.Amenable to work ONSITE (BGC Taguig).Able to start ASAPRequirements:Minimum experience of 4 years with customer...

  • Spanish Account Team Lead

    2 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱1,200,000 - ₱1,600,000 per year

    TASQ is hiring a team leader for our Spanish account.**Benefits:**- Health Maintenance Organization (HMO) coverage for the employee and 2 dependents from day one.- Quarterly performance bonuses.- Excellent career development opportunities.- 24 leave days per year.**Position:** Spanish Team Leader (BGC)**Key Qualifications:**- Willingness to work in shifting...

  • Mexican Spanish/Spanish Call Center Agent

    2 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱300,000 - ₱600,000 per year

    TASQ is looking for Mexican Spanish/Spanish CSRs who can start working on August 18.Additions on top of the salary:*Language premium, allowance*12 Sick Leaves and 12 Vacation Leaves*HMO plus 3 Free DependentsQualifications:Willing to do a temporary hybrid setup involving onsite work in TaguigMust have at least 1-2 years BPO Experience (Philippines or...