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CSR/6 months BPO exp. is preferred but not required/newbies are welcome
2 weeks ago
About the role
CORPORATE VISIONS INC' is seeking enthusiastic and driven Customer Service Representatives to join our team in Baguio City, Benguet. In this full-time role, you will be the first point of contact for our customers, providing exceptional service and support. Whether you're an experienced BPO professional or a newbie looking to break into the industry, we welcome your application.
What you'll be doing
- Responding to customer inquiries and concerns via phone, email, and chat
- Troubleshooting issues and providing effective solutions
- Maintaining accurate records and documentation of all customer interactions
- Identifying opportunities to improve customer satisfaction and operational efficiency
- Participating in team meetings and training sessions to continuously develop your skills
What we're looking for
- Strong communication and interpersonal skills, with the ability to adapt your style to different customer needs
- Excellent problem-solving and critical thinking abilities to handle a variety of customer queries
- Commitment to providing exceptional customer service and a genuine desire to help others
- Familiarity with customer service software and tools (preferred but not required)
- Willingness to work in a fast-paced, dynamic environment
What we offer
At CORPORATE VISIONS INC', we are committed to creating a positive and supportive work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:
- Opportunities for career development and advancement
- Comprehensive health and wellness programs
- Flexible working arrangements to support work-life balance
- Regular team-building activities and social events
About us
CORPORATE VISIONS INC' is a leading provider of customer service solutions, trusted by businesses across a variety of industries. Our mission is to deliver exceptional experiences that exceed our clients' expectations. Join our team and be a part of our continued success.
Apply now and take the first step towards an exciting new chapter in your career
