Internship / Reliever (Receptionist/ Reservationist)

1 day ago


Makati City, National Capital Region, Philippines Oak and Smoke Full time ₱150,000 - ₱300,000 per year

About the Role

We are looking for enthusiastic and service-oriented Interns or Relievers to support our Reception and Reservations team. As the first point of contact for our guests, you will play a vital role in creating a welcoming atmosphere and ensuring a smooth dining experience, from reservation to departure. This opportunity is ideal for students or fresh graduates who want to gain hands-on experience in the hospitality and fine dining industry.

Start Date: Last week of November 2025 or first week of December 2025

Key Responsibilities

  • Assist in handling reservations via phone, email, and online booking platforms.
  • Greet and welcome guests warmly upon arrival.
  • Support in managing seating arrangements and coordinating with the service team.
  • Maintain accurate and updated guest records, including special requests.
  • Help manage walk-in guests and communicate waiting times professionally.
  • Assist in guest inquiries and ensure excellent customer service.
  • Keep reception and waiting areas tidy and welcoming.
  • Support the reservations team with administrative tasks and reports.

Qualifications

  • Currently pursuing a Bachelor's degree or diploma in Hospitality Management, Tourism, Business, or related field.
  • Strong communication and interpersonal skills.
  • Friendly, professional appearance and customer-oriented attitude.
  • Eager to learn about fine dining standards and guest relations.
  • Ability to multitask and adapt in a fast-paced environment.
  • Willing to work on weekends, holidays, and evening shifts if required.
  • Previous customer service or hospitality experience is an advantage but not required.

What We Offer

  • Hands-on training and mentorship in fine dining guest relations and reservations management.
  • Exposure to professional hospitality operations.
  • Internship certificate and performance evaluation (for students).
  • Opportunity for future employment based on performance.
  • Allowance

Job Types: Temporary, OJT (On the job training)

Contract length: 3 months

Work Location: In person



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