Client Success Representative

4 days ago

Taguig, National Capital Region, Philippines Bossjob Full time

At
Bossjob
, we believe driving change through technology is a fulfilling opportunity. As our
Client Success Representative
, your main responsibilities include:

  • Provide clients with timely, quality support by understanding and addressing their concerns via chat, email, or phone.
  • Monitor and respond to client inquiries, escalating or collaborating with other teams when needed.
  • Share insights on recurring issues and trends to help improve products and processes.
  • Develop and suggest better ways to enhance the overall customer experience.
  • Continuously improve product knowledge as new updates roll out.
  • Review and approve employer job postings and company accounts to ensure quality and prevent fraud.
  • Maintain platform credibility by identifying and removing spam, fraudulent jobs, companies, or profiles.
  • Moderate candidate profiles to ensure adherence to guidelines.
  • Perform other related tasks as assigned.

What we expect from you:

  • Bachelor's degree in Business Management, Economics, or related field (preferred).
  • 1–3 years of Customer Service experience in BPO or similar industry (preferred).
  • Strong verbal and written communication skills.
  • Flexible with work hours and open to shifting schedules.
  • Problem-solving skills, tech-savvy, and proficient in customer support tools.
  • Patient, empathetic, and solutions-oriented.
  • Strong organizational skills and ability to manage high volumes of interactions.
  • Comfortable working in a fast-paced environment.

Nice to have:

  • Entrepreneurial mindset.
  • Adaptability to a startup environment.

What you can expect from us:

  • A fast-growing startup environment.
  • Diverse team across the Philippines, Singapore, China, and expanding globally.
  • Opportunity to make an impact in the talent acquisition technology industry.

  • Technical Client Success Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines NASDAQ Full time ₱800,000 - ₱1,200,000 per year

    Why NasdaqWhen you work at Nasdaq, you're working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting...

  • Technical Client Success Senior Analyst

    1 week ago

    Taguig, National Capital Region, Philippines Nasdaq Full time $50,000 - $150,000 per year

    Why NasdaqWhen you work at Nasdaq, you're working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting...

  • Client Success Manager

    2 days ago

    Taguig, National Capital Region, Philippines Willis Towers Watson Full time

    The RoleAccount ManagementDisplays and applies strong understanding and knowledge of firm-wide survey methodologies, processes and available WTW products and services in performing one's work responsibilities.Collects compensation and benefits data, conducts second level checks and validation as well as data analysis based on Professional Excellence...

  • Client Success Manager

    4 days ago

    Taguig, National Capital Region, Philippines WTW Full time

    DescriptionThe RoleAccount ManagementDisplays and applies strong understanding and knowledge of firm-wide survey methodologies, processes and available WTW products and services in performing one's work responsibilities. Collects compensation and benefits data, conducts second level checks and validation as well as data analysis based on Professional...

  • Client Success Manager

    2 days ago

    Taguig, National Capital Region, Philippines WTW Full time

    DescriptionThe RoleAccount ManagementDisplays and applies strong understanding and knowledge of firm-wide survey methodologies, processes and available WTW products and services in performing one's work responsibilities.Collects compensation and benefits data, conducts second level checks and validation as well as data analysis based on Professional...

  • Client Success Specialist

    1 week ago

    Taguig, National Capital Region, Philippines Bridge Access Financing, Inc. Full time ₱300,000 - ₱336,000 per year

    Work Arrangement: HYBRID | Work from Home and Report On-site |Schedule: Monday to Friday | 8AM-5PMBenefits: Holidays, 13th Month pay, Company EventsUpon Regularization: HMO, Paid LeavesJOB DESCRIPTION:This role is an essential part of the Customer Service and Admin Support Journey, playing a crucial role in the Customer Fulfillment Cycle.The Client Support...

  • Customer Success

    1 week ago

    Taguig, National Capital Region, Philippines HRTX Full time ₱50,000 - ₱85,000 per year

    Job Description:We are looking for an Accounts Specialist / Customer Success Representative to join our growing team. This role is ideal for someone who is passionate about helping others, thrives in a dynamic environment, and enjoys the challenge of building scalable operations from the ground up.As part of the Customer Success team, you will play a crucial...

  • Customer Success Team Manager

    1 week ago

    Taguig, National Capital Region, Philippines Sutherland Full time $50,000 - $80,000 per year

    Company Description The Customer Success Supervisor will lead a team of customer success representatives who are responsible for delivering a world-class customer experience to clients. The supervisor will manage the day-to-day operations of the team, develop, and implement strategies to improve customer satisfaction and retention rates and ensure the team...

  • client service representative 3 – finance analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines IQVIA Full time $23,000 - $23,920 per year

    Job DescriptionThe Client Service Representative is a key member of the Commercial Compliance team. The Compliance Services team offers support to the pharmaceutical and medical device industries. In this role, the coordinator ensures accurate processing and recording of all financial transactions within specified timeframes. Close collaboration with...

  • Client Service Representative 3 – Finance Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines IQVIA Full time ₱5,000 - ₱12,000 per year

    Job Description The Client Service Representative is a key member of the Commercial Compliance team. The Compliance Services team offers support to the pharmaceutical and medical device industries. In this role, the coordinator ensures accurate processing and recording of all financial transactions within specified timeframes. Close collaboration with...