Compliance Manager

About PalmPay

PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we are building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.

Operating in Nigeria, Ghana, Tanzania, Bangladesh, Pakistan, and the Philippines, PalmPay has been recognised by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times' Africa's Fastest Growing Companies 2025 list.

Position Overview

PalmPay is seeking a senior-level Compliance Manager to lead the compliance function in the Philippines. This role has end-to-end ownership of regulatory compliance for digital lending, device financing, and potential digital banking services, ensuring full alignment with requirements of the Securities and Exchange Commission (SEC), Bangko Sentral ng Pilipinas (BSP), Anti-Money Laundering Council (AMLC), and other regulatory authorities.

Key ResponsibilitiesCompliance Strategy & Leadership

• Lead and oversee PalmPay's compliance strategy in line with regulatory expectations and business objectives in the Philippines.

• Advise Executive Management on regulatory risks, compliance obligations, and emerging trends in the local fintech and digital banking landscape.

• Champion ethical standards and promote a strong compliance culture across the organization.

Regulatory Compliance & Engagement

• Ensure full compliance with regulations issued by SEC, BSP, AMLC, National Privacy Commission (NPC), and other applicable authorities.

• Act as the primary interface with regulators, managing inspections, examinations, audits, and ongoing regulatory communications.

• Oversee timely and accurate submission of all regulatory filings, statutory reports, and disclosures.

AML/CFT, KYC & Financial Crime Oversight

• Provide executive oversight of AML/CFT frameworks, including transaction monitoring, suspicious transaction reporting, and sanctions screening.

• Oversee KYC and e-KYC processes, including biometric verification and customer due diligence.

• Ensure compliance with Philippine financial crime prevention laws and regulations.

Product, Device Financing & Consumer Protection

• Develop and monitor compliance controls for mobile phone installment plans (device financing), ensuring adherence to:

  • Consumer Act of the Philippines

  • Truth in Lending Act

  • Fair debt collection and consumer protection standards

• Ensure end-to-end compliance for digital banking features and channels.

• Lead compliance review and approval for new products, services, and business initiatives.

Governance, Monitoring & Investigations

• Establish and maintain a robust Compliance Management Framework, including policies, procedures, and monitoring programs.

• Oversee compliance audits, regulatory examinations, and closure of audit findings.

• Direct investigations into material compliance breaches and ensure effective remediation, reporting, and control enhancements.

Team Leadership & Development

• Build, mentor, and lead a high-performing compliance team.

• Set performance goals, provide coaching, and ensure professional development of team members.

• Ensure effective collaboration with Legal, Risk, Product, Finance, Operations, and Technology teams.

Required Qualifications & ExperienceEducation

• Bachelor's degree in Law, Finance, Accounting, or Business Administration.

• A Law degree (JD) or Master's degree is a strong advantage.

Professional Certifications

• Relevant certifications such as ACAMS, ACA, ACCA, ICAN, CIBN, CIS, or equivalent local compliance certifications are preferred.

Experience

• 8–12 years of experience in compliance, regulatory affairs, or risk leadership roles.

• Prior experience in Fintech, Digital Banking, Consumer Finance, Digital Lending, or Device Financing.

• In-depth knowledge of Philippine regulations, including:

  • Financing Company Act

  • Truth in Lending Act

  • AML/CFT and financial crime regulations

• Proven experience engaging with SEC, BSP, AMLC, NPC, and senior internal stakeholders.

Core Competencies

• Strategic Regulatory Leadership

• Digital Banking & Device Financing Governance

• AML/CFT & Financial Crime Oversight

• Consumer Protection & Fair Collection Practices

• Governance & Executive / Board Reporting

• Regulatory Engagement & Negotiation

• Ethical Leadership & High Integrity

Compensation & Benefits

•  Competitive salary

• Career growth opportunities in a global fintech

• Exposure to regional and group compliance leadership

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