associate process manager

1 day ago

Ayala Alabang, National Capital Region, Philippines eClerx Career Site Full time ₱300,000 - ₱600,000 per year

Key Responsibilities: 

  • Strategic HR Partnership: Collaborate with business leaders to understand their goals and challenges and provide HR solutions that support business objectives.
  • Employee Relations: Manage and resolve complex employee relations issues, ensuring a fair and consistent approach.
  • Talent Management: Oversee talent development, and retention strategies to ensure the company attracts and retains top talent.
  • Performance Management: Implement and manage performance management processes, including goal setting, performance reviews, and development plans.
  • Change Management: Lead and support organizational change initiatives, ensuring effective communication and minimal disruption to operations.
  • Compliance: Ensure HR policies and practices comply with local labor laws and regulations.
  • Employee Engagement: Develop and implement programs to enhance employee engagement, satisfaction, and well-being.
  • HR Metrics: Analyze HR metrics and data to inform decision-making and improve HR processes.
  • Team Management: Lead, manage, and motivate a high-performing team with a focus on high standards, quality, customer service, controls, execution, and delivery.

Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • Minimum of 3 years HRBP experience or at least 1 year supervisor experience and strong HRBP background
  • Strong knowledge of HR best practices and labor laws.
  • Excellent interpersonal and communication skills.
  • Proven ability to manage multiple priorities and projects.
  • Strong problem-solving and conflict resolution skills.
  • Experience in a call center or similar fast-paced environment is preferred.

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