Branch Service Associate

5 days ago

Baliuag Bulacan, Philippines City Savings Bank Full time ₱150,000 - ₱250,000 per year

About the role

As a Branch Service Associate at City Savings Bank, you will play a crucial role in providing exceptional customer service and support at our Baliuag Bulacan branch. This is a full-time position, offering a rewarding career in the banking and financial services industry.

What you'll be doing

  • Greeting customers and assisting them with their banking needs, including account opening, deposits, withdrawals, and other transactions
  • Providing accurate information and guidance to customers on the bank's products and services
  • Processing customer transactions efficiently and accurately, ensuring compliance with bank policies and procedures
  • Maintaining a professional and welcoming branch environment
  • Participating in cross-selling activities to identify and meet customer financial needs
  • Collaborating with the branch team to achieve sales and service targets
  • Providing exceptional customer service and maintaining a high level of customer satisfaction

What we're looking for

  • A graduate of any business course or equivalent
  • 1-2 years of customer service or retail experience, preferably in the banking or financial services industry
  • Strong communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds
  • Attention to detail and a commitment to accuracy in processing transactions
  • Basic math and computer skills, including proficiency in using Microsoft Office applications
  • A customer-centric mindset and a genuine interest in helping others
  • Flexibility to work during branch operating hours, which may include weekends and holidays

What we offer

At City Savings Bank, we are committed to providing our employees with a rewarding and supportive work environment. As a Branch Service Associate, you can expect:

  • Competitive salary and benefits package, including medical insurance, retirement plan, and opportunities for career advancement
  • Ongoing training and development programs to enhance your skills and knowledge
  • A collaborative and inclusive team culture that values work-life balance
  • Opportunities to contribute to the growth and success of the bank and the local community

About us

City Savings Bank is a leading financial institution with a strong presence in Baliuag Bulacan and the surrounding region. Established in 1985, we take pride in our commitment to providing exceptional banking services and supporting the financial well-being of our customers. Our mission is to be the trusted partner for individuals and businesses in our community, and we strive to create a positive impact through our products, services, and community initiatives.

Apply now to join our team and be a part of our exciting journey

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