
Branch Service Associate
4 days ago
About the role
As a Branch Service Associate at City Savings Bank, you will play a crucial role in providing exceptional customer service and support at our Baliuag Bulacan branch. This is a full-time position, offering a rewarding career in the banking and financial services industry.
What you'll be doing
- Greeting customers and assisting them with their banking needs, including account opening, deposits, withdrawals, and other transactions
- Providing accurate information and guidance to customers on the bank's products and services
- Processing customer transactions efficiently and accurately, ensuring compliance with bank policies and procedures
- Maintaining a professional and welcoming branch environment
- Participating in cross-selling activities to identify and meet customer financial needs
- Collaborating with the branch team to achieve sales and service targets
- Providing exceptional customer service and maintaining a high level of customer satisfaction
What we're looking for
- A graduate of any business course or equivalent
- 1-2 years of customer service or retail experience, preferably in the banking or financial services industry
- Strong communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds
- Attention to detail and a commitment to accuracy in processing transactions
- Basic math and computer skills, including proficiency in using Microsoft Office applications
- A customer-centric mindset and a genuine interest in helping others
- Flexibility to work during branch operating hours, which may include weekends and holidays
What we offer
At City Savings Bank, we are committed to providing our employees with a rewarding and supportive work environment. As a Branch Service Associate, you can expect:
- Competitive salary and benefits package, including medical insurance, retirement plan, and opportunities for career advancement
- Ongoing training and development programs to enhance your skills and knowledge
- A collaborative and inclusive team culture that values work-life balance
- Opportunities to contribute to the growth and success of the bank and the local community
About us
City Savings Bank is a leading financial institution with a strong presence in Baliuag Bulacan and the surrounding region. Established in 1985, we take pride in our commitment to providing exceptional banking services and supporting the financial well-being of our customers. Our mission is to be the trusted partner for individuals and businesses in our community, and we strive to create a positive impact through our products, services, and community initiatives.
Apply now to join our team and be a part of our exciting journey
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