IT Support Intern

3 days ago


Pasig, National Capital Region, Philippines Keywords Studios Full time ₱150,000 - ₱250,000 per year

This role will provide hands-on experience in supporting daily IT activities, troubleshooting technical issues, and assisting with system monitoring. The trainee will learn practical IT skills while helping ensure smooth operations across Keywords.

Responsibilities:

  • Assist in troubleshooting basic hardware, software, and network issues
  • Support the IT team in setting up computers, accounts, and applications for users
  • Help maintain IT equipment inventory and documentation
  • Participate in monitoring system performance and reporting issues
  • Provide basic technical support to employees as needed
  • Learn and apply IT best practices in daily tasks
  • Assist in performing routine maintenance such as updates, patches, and backups
  • Support IT projects such as system upgrades, migrations, or process improvements
  • Document solutions for common technical problems for knowledge sharing
  • Observe and shadow IT staff to gain exposure to real-world IT operations
  • Participate in meetings or training sessions as required

Requirements

  • Currently a student taking up Information Technology, Computer Science, or related courses
  • Must be enrolled in practicum/internship units
  • Basic knowledge of computers, operating systems, and networking
  • Willingness to learn and apply new skills
  • Good communication and teamwork skills
  • Able to commit to the required internship hours

Benefits

  • Internship allowance
  • Work equipment provided

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