AR Analyst

Accounts Receivable (AR) Specialist

Hybrid (3 days onsite), nights shift

About the client:

We are a leader in professional medical training, offering high-quality certification courses, CPR, and safety training for healthcare providers, first responders, and workplace safety professionals. We pride ourselves on excellent customer service and operational efficiency. We are seeking an Accounts Receivable (AR) Specialist to manage collections from our Enterprise accounts, primarily hospitals and healthcare facilities.

Position Overview

The AR Specialist will oversee the collections process and ensure timely payments from Enterprise customers. This role has recently expanded to include invoicing functions, offering growth opportunities within our finance team. Strong communication skills, attention to detail, and the ability to build relationships with hospital AP departments are essential.

Key Responsibilities

Collections & Accounts Receivable Management (Primary Focus):

• Monitor and manage outstanding invoices from hospitals, healthcare systems, and Enterprise clients.
• Follow up on past-due accounts via email and phone while maintaining positive client relationships.
• Research and resolve discrepancies or payment disputes, including obtaining missing documentation (POs, approvals, etc.).
• Collaborate with hospital Accounts Payable departments to facilitate payment processing.
• Maintain accurate records of collection efforts, payment status, and outstanding balances in accounting software and databases.
• Send account statements and collection notices as requested.

Customer Communication & Issue Resolution:

• Serve as the primary contact for Enterprise clients regarding billing inquiries and payment-related questions.
• Investigate and resolve billing discrepancies in collaboration with internal teams (sales, customer service, operations).
• Document collection activities and payment arrangements in CRM or AR tracking software.

Invoicing Functions:

• Assist operations with creating and sending invoices in accordance with contract terms.
• Ensure invoices are coded correctly based on hospital or facility-specific billing requirements.
• Verify proper documentation for billing (class rosters, POs, contracts) to ensure timely payments.
• Maintain accuracy of customer billing accounts and update payment terms as needed.

Required Qualifications:

• 2+ years of experience in Accounts Receivable, Collections, or Billing (healthcare, education, or training preferred).
• Experience working with hospitals or large healthcare facilities in a finance or collections role is a strong plus.
• Strong knowledge of AR best practices, collections strategies, and invoice reconciliation.
• Familiarity with U.S. payables processes.
• Ability to work remotely with a private, distraction-free workspace and reliable internet.
• Excellent written and verbal communication skills with professionalism in collections conversations.
• Strong organizational skills and ability to meet deadlines in a fast-paced environment.

Preferred Qualifications:

• Experience in healthcare, training, or service-based industries involving purchase orders and contracts.
• Familiarity with hospital AP processes, vendor portals, and electronic payment systems.
• Ability to interpret service contracts and ensure billing compliance.
• Interest in growing into broader billing and finance roles.

Job Type: Full-time

Pay: Php50, Php70,000.00 per month

Benefits:

• Gym membership
• Life insurance
• Staff meals provided

Work Location: In person