IT Application Support
5 days ago
Join our roster of exceptional people
Perks & Benefits:
- Competitive compensation package
- Learning and development opportunities
- Annual evaluation of performance for career advancement
- Leaves (SL, VL, Birthday, Bereavement)
- HMO
- Medical Reimbursements
- guaranteed 15 months' pay
Job Description:
The IT Application Associate is responsible for resolving problems as reported on the ticketing system and providing first-line support for any systems related concerns. He is also responsible for system batch processing, generation of reports, coding of report scripts and granting of system access.
The duties of the IT Application Associate may include, but are not limited, to the following:
- Logs all relevant incident/service request details; allocate categorization and prioritization codes
- Provides first-line investigation and diagnosis.
- Resolves incidents/service requests when first contacted whenever possible
- Escalates incidents/service requests that cannot be resolved within agreed timescales.
- Escalates incidents which are recurring.
- Closes all resolved incidents, requests and other calls.
- Updates CMDB (Configuration Management Database).
- Provides system access to users and initiates the review of access on a regular basis.
- Performs coding, testing and documentation of simple report scripts and maintaining existing scripts to meet required changes, corrections and modifications.
- Performs Systems Batch Processing and prepares related reports. Ensures generated reports are calibrated and accurate before turning over to users.
- Attends seminars and training programs provided by the Company and cascade/apply the learning and/or concepts.
- Keeps track and apply accordingly all up to date developments on all fields related to the position.
- Performs other duties assigned by immediate superior consistent with the Company's vision, mission, and core values.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- with at least 1 year of experience in the same function
- Familiarity with IT monitoring tools and ticketing systems.
- Hands-on experience with
JasperReports
, iReport, or similar reporting tools. - Proficiency in
SQL scripting
Hybrid work schedule
Online recruitment process
-
Application Support Engineer
1 week ago
Pasig, National Capital Region, Philippines Orchid Cybertech Services, Inc. Full time ₱1,200,000 - ₱2,400,000 per yearJob SummaryThe successful candidate will be primarily responsible for supporting OSS integration across all systems and applications. The OSS Engineer will work closely with engineering teams, project stakeholders, vendors, and system owners to ensure service delivery, generate insightful reports, and implement change requests.This position requires strong...
-
Senior Application Support Specialist
1 week ago
Pasig, National Capital Region, Philippines Grab Full time ₱1,200,000 - ₱2,400,000 per yearCompany Description About Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to...
-
Senior Application Support Specialist
5 days ago
Pasig, National Capital Region, Philippines Grab PH Full time ₱900,000 - ₱1,200,000 per yearCompany DescriptionAbout Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to...
-
System Application Support Specialist
3 days ago
Pasig, National Capital Region, Philippines OutForce Full time ₱30,000 - ₱60,000 per yearJob summary:The HSI Systems Application Support Specialist provides advanced technical support and customer service to existing customers utilizing the safety management system. As a subject matter expert in the system's capabilities and limitations, this role assists clients in effectively implementing, updating, and maintaining their configured sites. The...
-
Application Support Engineer
5 days ago
Pasig, National Capital Region, Philippines Enshored Inc. (External) Full time $104,000 - $130,878 per yearEnshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business' optimal growth potential, may it be from the ground up or by innovative transformation.Our team is composed of...
-
Application Support Engineer
5 days ago
Pasig, National Capital Region, Philippines Enshored Full time ₱80,000 - ₱120,000 per yearEnshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business' optimal growth potential, may it be from the ground up or by innovative transformation.Our Team Is Composed Of...
-
Application Developer
5 days ago
Pasig, National Capital Region, Philippines Pan Asia Resources PH Inc. Full time ₱1,560,000 - ₱2,040,000 per yearThe Applications Developer will be responsible for:Designing, developing, and deploying user centric applications using Microsoft Power Platform (Power Apps, Power Automate, Power BI). Enhancing and maintaining SharePoint-based solutions for collaboration, data storage, and workflow automation.Developing and integrating web-based and mobile applications...
-
Application Engineer
5 days ago
Pasig, National Capital Region, Philippines TechSource Systems Group Full time ₱900,000 - ₱1,200,000 per yearJob SummaryWe are seeking an experienced Application Engineer to join our team. In this role, you will be responsible for providing technical support and expertise for MathWorks products, and to assist customers to meet their technical and business needs.As an Application Engineer, you will be part of the collaborative field-team to support presales and...
-
IT Specialist – Business Applications
3 days ago
Pasig, National Capital Region, Philippines Atticus Advisory Solutions, Inc. Full time ₱360,000 - ₱720,000 per yearThe IT Specialist for Business Applications and Productivity Tools will be responsible for the day-to-day
-
IT Specialist – Business Applications
3 days ago
Pasig, National Capital Region, Philippines Atticus Advisory Solutions Inc. Full time ₱1,200,000 - ₱2,400,000 per yearTheIT Specialistfor Business Applications and Productivity Tools will be responsible for the day-to-day administration, optimization, and support of Atticus' core business applications and cloud based productivity tools. This includes Google Workspace, , HubSpot, Slack, Zoom, DocuSign, and other business-critical SaaS platforms.The Specialist will ensure...