Store Crew
4 days ago
Key Responsibilities
Customer Service
- Greet customers warmly and provide assistance with product selection.
- Serve frozen yogurt, toppings, and beverages in line with company quality standards.
- Handle customer concerns or inquiries courteously and promptly.
- Promote ongoing offers, promotions, or loyalty programs to customers.
Store Operations
- Perform opening and closing duties as assigned.
- Operate the point-of-sale (POS) system accurately for transactions.
- Assist with inventory management by restocking products and monitoring supplies.
- Ensure that frozen yogurt machines and equipment are properly cleaned and maintained.
- Maintain cleanliness and sanitation of the store, dining area, counters, and equipment.
Teamwork & Support
- Cooperate with fellow team members to achieve daily sales and service targets.
- Follow the guidance of the OIC or Store Supervisor to ensure smooth operations.
- Participate in training sessions and apply learned skills to improve service and efficiency.
Qualifications
- At least a Senior High School graduate; College level is an advantage.
- With prior experience in food & beverage or retail.
- Strong communication and interpersonal skills.
- Friendly, approachable, and customer-oriented.
- Flexible schedule and willingness to work shifts, weekends, and holidays.
- Basic knowledge of cash handling and POS system is a plus.
Core Competencies
- Customer Focus
- Teamwork & Cooperation
- Adaptability & Flexibility
- Attention to Detail
- Responsibility & Dependability
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