Infrastructure Engineer for Cisco Voice

2 weeks ago

Taguig, National Capital Region, Philippines 18f26c4f-12ac-4e60-b85f-0d73d80fdbc3 Full time ₱1,200,000 - ₱2,400,000 per year

Infrastructure Engineer - Cisco Voice and Cisco WebEx (Multiple Vacancies) Work Set up: Hybrid in Taguig City Work Schedule: Mid Shift

Number of days in a month or week that needs to be in the office: 2x per week Employment Type: Contract ( 6 months/1 year subject to extension/Absorption) Preferably those who can start ASAP/Immediate but still open for those who needs to render their notice period

Infrastructure Engineer 1 - Cisco Voice

Primary Skills:

Cisco Telephony to Microsoft Teams Migration Specialist.

Job Description:

Perform detailed assessment and documentation of existing Cisco CUCM/Unity infrastructure, call flows, and dial plans.


• Support Direct Routing design activities including SBC configuration, SIP trunking, and global voice policy alignment.


• Work closely with onshore leadership to prepare migration roadmap and execution plans.


• Assist in Teams voice enablement, testing, user onboarding, and post-migration hypercare.


• Maintain logs, issue trackers, and reporting for migration progress and dependencies.

Must have and Good to have skills:


• Hands-on experience with Cisco CUCM, Unity Connection, and PSTN integration.


• Strong knowledge of Microsoft Teams Phone System, voice policies, and SIP protocols.


• Familiarity with call quality troubleshooting and QoS network requirements.


• Experience in enterprise telephony transformations in multi-region environments

Infrastructure Engineer 2 - Cisco WebEx

Job Description:


• Conduct detailed assessment of current Webex deployment including conferencing, messaging, and voice integrations.


• Map Webex features and policies to Microsoft Teams collaboration and governance standards.


• Provide technical inputs and support for Teams adoption planning, pilot execution, and global rollout.


• Validate Intune device compliance and coordinate VOSS alignment for user provisioning and lifecycle management.


• Identify risks, feature gaps, and operational impacts with mitigation recommendations.

Must have and Good to have skills:


• Strong knowledge of Cisco Webex platform, including conferencing and user experience administration.


• Hands-on experience with Microsoft Teams collaboration services, compliance, and meeting policies.


• Familiarity with Intune for device enrollment, compliance, and policy enforcement.


• Experience handling unified communications change management and user adoption programs.

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