Business & Compliance Officer (Gambling/Gaming) | Up to 70K Salary

Job Expectations:

• Employment Type: Full-Time; Permanent (Direct Hire)
• Budget: Php 50,000 - Php 70,000
• Work Setup & Location: Onsite - Ortigas, Pasig
• Work Schedule: Mondays - Fridays, day shift
• Industry: Audit and IT/Finance

About the Job:

We are looking for a Business and Compliance Officer to join our client's team. You will act as an account manager and a key communication link between the company, third-party companies, and government licensing bodies. Your responsibilities include tracking, managing, and maintaining information and documentation related to ongoing projects and workloads. You will also ensure internal and third-party compliance with company policies and processes while building and maintaining positive relationships with internal and external stakeholders.

• Act as the primary point of contact for assigned B2B accounts, managing all incoming and outgoing information flow.
• Get to know your 3rd party accounts, understand their structure, priorities, and concerns.
• Set clear timelines, guidelines and processes with internal teams and 3rd parties.
• Schedule, coordinate and facilitate meetings, ensuring all relevant parties are informed and prepared, full agendas are covered and next steps clear.
• Maintain accurate and up-to-date records, keeping track of key details, interactions, decisions, policies and processes.
• Oversee 3rd party and internal documents, discussions and workloads ensuring adherence to company policies and legal regulations.
• Provides assistance during preparation of integration, project issue, revenue and any other relevant reports and coordinates with the concerned 3rd parties.
• Point of Escalation be the first point of escalation for issues with 3rd parties ensuring all relevant information is gathered and coordinated with internal teams and management and government licensing body.
• Facilitate a smooth problem-solving process with strong administrative skills, regular follow-up, tactful communication, and proactive suggestions to internal management using the information and insight gained as the primary point of contract.
• Coordinates, schedules, attends and fulfils the compliance sections of the on-site Post Audit Activities.
• Supports the executive directives cascaded by management.
• Facilitate training sessions where sharing best-known practices in executing BCO tasks is possible.
• Undertake any other deemed relevant by senior management.

Qualifications:

• Bachelor's Degree in Business Management, Communications, or any related field
• At least 4 years of relevant work experience with background in the Gambling/Gaming industry
• Experience working with PAGCOR not necessary, but highly advantageous
• Proven background in relationship management, building strong relationships with clients and colleagues
• Detail-oriented with strong organizational and time management abilities
• Capable of working independently and collaboratively
• Proficient in using various Microsoft Office applications
• Possesses excellent interpersonal and communication (written and verbal) skills
• Cans start immediately if possible

Job Competencies and Specifications:

• Excellent Business Acumen: Demonstrate a deep understanding of business operations, including financial literacy, strategic thinking, problem-solving skills, and the ability to make sound decisions across various domains such as finance, marketing, operations, and management.
• Strong Interpersonal Skills: Exhibit the ability to cultivate strong relationships with clients and colleagues, with comfort in communicating with individuals at all levels, including executives and owners.
• Fast Learner: Posses the capability to swiftly acquire tacit knowledge, processes, and priorities, particularly in dynamic environments.
• Excellent Formal Written and Verbal Communication Skills: Proficient in crafting formal correspondences, including letters to private companies and government regulatory bodies.
• Excellent Organization and Time Management Skills: Able to effectively prioritize and manage multiple accounts simultaneously, coordinate meetings with various internal and external parties, and produce meticulous documentation while adhering to government body policies, rules, regulations, and guidelines.
• Detail-Oriented: Ensure accuracy and completeness in all tasks and responsibilities.
• Proficiency in Microsoft Office 365 Applications and Other Productivity Tools: Must possess at least average proficiency in utilizing Microsoft Office 365 applications and other essential productivity tools such as CRM, printers, photocopiers, etc.

***Only shortlisted candidates will be contacted, tailoring CV is highly recommended***