Customer Service Representative

1 week ago

Cagayan Valley, Philippines Pioneer Development Full time ₱200,000 - ₱250,000 per year

Sports/Esports Trader/analyst
Responsible for the monitoring of events, prematch trading (odds/markets adjustments), in-play trading, etc.

Job Descriptions

  • Good in mathematics (addition/subtraction/multiplication/division) & basic knowledge of probability/percentage; there will be a test.
  • Computer literate; must be able to type fast & accurately.
  • Familiar with Sports/Esports or understanding the mechanics of them (Soccer/Basketball/LoL/Dota2/CS:GO/Valorant etc)
  • College graduate/undergraduate of any fields is a must
  • Able to always be punctual & strictly adhere to attendance policy.
  • Focused & fast learner; there will be training & multiple tests.
  • Able to obey instructions of superiors & arrangements of the company .
  • Fluent English communication; we have a mix of foreign & local colleagues, and training will be provided in English.
  • Able to work in shifts & on public holidays or weekends, where shifts & off days are arranged based on work requirements.
  • 1st interview will be done on Telegram, then another 2nd interview along with a logical & mathematics test will be done face to face attendance & being punctual is a must.
  • Educational Qualifications: Diploma in any field is required.
  • Experience Level: 1-3 years of experience in customer service or related areas.
  • Skills and Competencies: Strong customer service, proficient in English, back office support, technical skills, problem-solving, organizational skills, and knowledge of sports bet calculation.
  • Working Conditions: Typically office-based.
  • Qualities and Traits: Excellent communicator, detail-oriented, team player, and adaptable under pressure.

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