account manager, account management department 2
2 days ago
Here at Metrobank, we don't simply hire employees-we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.
With Metrobank, a meaningful life is within your reach
Position Title: Account Manager
Job Summary:
- Acts a central point person and is responsible for the over-all relationship management with traditional trust clients
- Responsible for the volume & income targets for traditional trust business
- Responsible for the evaluation & onboarding of new traditional trust clients
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Develop new business with existing clients and/or identify areas of improvement to meet profitability quotas
- Forecast and track key account metrics an prepare reports on account status
- Ensures adherence of the account management activities to the terms of the contract, internal bank policies and regulatory standards
- Collaborate with bank sales partners to identify and grow opportunities
- Assist with challenging client requests or issue escalations as needed
- Become well-versed in the trust banking industry
- Understand how trust products work and how this can help clients
- Discover future opportunities in Financial Markets Sector and Trust Banking Group
- With at least three years of relevant work experience in trust banking and account management
- Strong stakeholder management; ability to match client's business requirements with Bank's products and services
- Effective communication, presentation, and negotiation skills
- Able to work in a fast-paced, competitive environment
- Candidates with TCP and SEC Fixed Income Market Salesmen certifications are highly preferred
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