French Bilingual Representative

15 hours ago

Taguig, National Capital Region, Philippines iOPEX Technologies Philippines Inc. Full time ₱150,000 - ₱250,000 per year

About the role

At iOPEX Technologies Philippines Inc., we are seeking a passionate and talented French Bilingual Representative to join our thriving Contact Centre team in Taguig City, Metro Manila. This is a full-time position with an exciting opportunity to provide exceptional customer service to our growing client base.

What you'll be doing

  • Serve as the primary point of contact for French-speaking customers, addressing their inquiries and resolving their concerns with professionalism and efficiency
  • Actively listen to customer needs, demonstrate empathy, and offer tailored solutions to enhance their overall experience
  • Maintain accurate and up-to-date records of all customer interactions and activities
  • Contribute to the continuous improvement of our customer service processes and procedures
  • Collaborate with team members to share best practices and identify opportunities for growth and development

What we're looking for

  • Fluency in French and English, both written and verbal
  • At least 1 year of experience in a customer-facing role, preferably in a contact centre or call centre environment
  • Excellent communication and interpersonal skills, with the ability to build rapport and resolve customer issues effectively
  • Strong problem-solving and critical thinking skills, with a focus on delivering exceptional customer service
  • Ability to work in a fast-paced, dynamic environment and maintain a positive, flexible attitude
  • A team player with a strong work ethic and a commitment to continuous learning and improvement

What we offer

At iOPEX Technologies Philippines Inc., we are committed to creating a supportive and engaging work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

  • Comprehensive health and wellness programs
  • Opportunities for career development and growth
  • Flexible work arrangements to support work-life balance
  • A vibrant and inclusive company culture

About us

iOPEX Technologies Philippines Inc. is a leading provider of outsourced contact centre solutions, specialising in delivering exceptional customer experiences. With a strong focus on innovation and technology, we empower our clients to achieve their business objectives while providing a rewarding and fulfilling career path for our employees.

If you're excited to join our dynamic team and make a meaningful impact, we encourage you to apply now.

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