Customer Development Manager

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Sales

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About The Role
Dive into a role that transforms data into strategy as a Customer Development Manager at Reckitt. Your sharp analysis will provide insight to help increase revenue, profit, and market share, guiding our ambitious sales teams towards smarter decisions and groundbreaking results. Seamlessly blending finance and strategy, your insights will enable us to manage trade investment with precision. Ready to have a tangible impact on our global marketplace? Join us and see your vision shape the future of our sales excellence.

Your responsibilities

• Produce analyses that drive actionable insight, directly influencing sales strategies and brand growth.
• Develop reporting processes that track and measure business performance, setting the stage for informed decisions.
• Monitor market shifts and competitor movement to discover opportunities for innovation and expansion.
• Execute strategic account plans with a commercial focus to achieve Reckitt's goals.
• Streamline end-to-end processes to pinpoint opportunities that the sales & trade marketing teams can act on.
• Collaborate with various stakeholders to maintain and enhance reporting mechanisms at local and global levels.

The experience we're looking for

• You're proactive and thrive on making a significant impact in a fast-paced setting.
• Demonstrated ability in both financial and commercial analysis.
• Exceptional at interpreting data, market trends, and translating them into actionable sales directives.
• Confident in your communication skills, able to convey complex information succinctly.
• Collaborative in nature, with a track record of working effectively within diverse teams.
• Highly skilled in account management, with a savvy for ecommerce and field sales.
• Achieved a balance between strategic planning and impeccable execution.

The skills for success

Key Account Management, Account Management, Ecommerce, Analysing sales and Ecommerce data, Field sales; Field sales management, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Perform product planning, Business accumen; financial accumen, commercial accumen, Sales negotiation, Strategy Execution, Operational Excellence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.