Customer Support Specialist – FinTech/Crypto

4 days ago


Taguig, National Capital Region, Philippines ARTECH TECHNOLOGY INC Full time ₱600,000 - ₱1,200,000 per year

What You'll Do:

  • Respond to customer inquiries via chat, email, and other channels in a timely and professional manner.
  • Troubleshoot account, transaction, or platform-related issues specific to financial or crypto services.
  • Educate users on how to use our platform, especially features related to crypto wallets, transactions, and financial tools.
  • Collaborate with internal teams (Product, Engineering, Compliance) to resolve complex user issues.
  • Identify and escalate patterns or bugs that may impact the user experience.

What We're Looking For:

  • 2+ years of experience in a customer support or client services role.
  • Solid understanding of finance, banking, or cryptocurrency platforms and tools.
  • Experience supporting users of fintech or crypto applications is a strong plus.
  • Excellent written and verbal communication skills.
  • A calm, empathetic, and solutions-oriented approach to customer interactions.
  • Ability to work in a fast-paced, evolving environment.

Preferred Qualifications:

  • Previous experience at a crypto exchange, wallet provider, or fintech company.
  • Familiarity with blockchain technology, DeFi platforms, or digital assets.
  • Knowledge of regulatory and compliance considerations in finance or crypto.


  • Taguig, National Capital Region, Philippines ARTECH TECHNOLOGY INC Full time ₱900,000 - ₱1,200,000 per year

    Job Description: As a Customer Success Agent you will serve as a primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll join a team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We're looking for an individual...


  • Taguig, National Capital Region, Philippines Easy Payroll Global Full time ₱900,000 - ₱1,200,000 per year

    Hiring for our Client | Recruitment managed by EPGLocation: Taguig CityWork Setup: 100% Onsite (Work from Office)What you'll be doing:Provide support to high-profile customers across phone, chat, and email by investigating, troubleshooting, and resolving issues.Utilize all available resources to ensure efficient, high-standard service delivery.Act as a...


  • Taguig, National Capital Region, Philippines ARTECH TECHNOLOGY INC Full time $60,000 - $80,000 per year

    As a Customer Success Agent you will serve as a primary subject matter expert for 's products, providing world-class service and support to our most valued customers. You'll join a team of customer focused support professionals who know their performance is essential to  achieving its mission. We're looking for an individual who has a passion for making the...


  • Taguig, National Capital Region, Philippines Coins Full time ₱900,000 - ₱1,200,000 per year

    Join the Pioneer Crypto Brand in the PhilippinesCoins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.Coins is fully regulated by the Bangko Sentral ng...


  • Taguig, National Capital Region, Philippines Coins Full time ₱900,000 - ₱1,200,000 per year

    Join the Pioneer Crypto Brand in the Philippines Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services Coins is fully regulated by the Bangko Sentral...


  • Taguig, National Capital Region, Philippines ARTECH TECHNOLOGY INC Full time ₱600,000 - ₱1,200,000 per year

    What you'll be doing (ie. job duties):Responsible for providing support for high-profile Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues.Use all available resources to ensure high standards are met and work is carried out in the most efficient manner.Be a trusted advisor,...


  • Taguig, National Capital Region, Philippines Coins Full time ₱900,000 - ₱1,200,000 per year

    Join the Pioneer Crypto Brand in the PhilippinesCoins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.Coins is fully regulated by the Bangko Sentral ng...


  • Taguig, National Capital Region, Philippines Coins Full time $70,000 - $120,000 per year

    Join the Pioneer Crypto Brand in the PhilippinesCoins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.Coins is fully regulated by the Bangko Sentral ng...


  • Taguig, National Capital Region, Philippines Thinking IT Corp. Full time

    About The JobAbout XPayxPay is an all-in-one payment solution for businesses operating in the US, supporting Zelle, Cash App, Crypto, and PayPal. This pilot project aims to assess market demand and establish an initial client base.Key ResponsibilitiesAssist in developing and scheduling engaging content across social media platforms (Twitter/X, LinkedIn,...

  • FX Trader

    10 hours ago


    Taguig, National Capital Region, Philippines Coins Full time ₱900,000 - ₱1,200,000 per year

    The FX Trader will lead and manage foreign exchange trading operations to optimize profitability, ensure liquidity, and manage currency risk. This role is critical to the execution of fiat-crypto and fiat-fiat exchange strategy, playing a pivotal part in managing day-to-day currency flows, spreads, and arbitrage opportunities across various platforms and...