Assistant Payment Center Manager

The Assistant Payment Center Manager is responsible for overseeing frontline, backroom, and Event Cashiering functions. They ensure timely and accurate receipting of all collection payments from buyers (Cash, Checks, Card, eWallets, STP & Pay Bills for both GCash & Maya). They are also responsible in monitoring and immediate resolution of concerns raised by Sales Team related to buyer's payments in compliance with SMDC policies and procedures.

DUTIES AND RESPONSIBILITIES:

Receipting Management

• Proper identification of all collections credited to the company's account.
• Timely and accurate receipting of identified credits and fund transfers of all cross deposit transactions.
• Timely handling of ADA enrollment and accurate execution of ADA processing.
• Timely handling of all requests for warehousing, holding/redeposit of PDCs.
• Proper review of daily end of day collection reports and unreceipted collections to ensure that all credited collections are properly accounted for and any unreceipted collections have valid issues for non-receipting and are immediately coordinated with concerned department and banks.
• Complete and timely cancellation of Receipts/Invoices due to bounced checks or other issues and immediate notification to concerned department.
• Monitoring of all credits and debits in the collecting accounts assigned to the team and ensures all are properly accounted for and reported in the daily cash register.
• Timely resolution of outstanding Unreceipted Credits (URCs) and monitors and intervenes on those that remain unresolved beyond Turnaround Time (TAT).
• Timely and accurate submission of Management Reports and presentation of highlights of the reports.
• Regular inventory of vaults contents and proper management of event vault access.
• Coordination with Sales and Marketing for events or offsite cashiering.
• Coordination with Service Providers for STP eWallet and card collections.
• Overall monitoring and management of the team's daily operations specifically on nontrade collections.

Risk Management

• Recommends procedures to strengthen internal controls for proper safeguarding of assets and for immediate detection of irregularities
• Ensures compliance of the unit to internal audit and regulatory requirements.

People Management

• Manages a team with four Treasury Assistants and ensures compliance of the team to Company's policies and Standard Operating Procedures (SOPs).
• Manages and plans the training and development of existing personnel for skills l improvement, increased work efficiency and effectiveness and succession planning.
• Coordinates seamlessly with other TCOR teams for consolidated reporting and monitoring.

Records/Document Management

• Ensures organized and complete maintenance of files/records on all receipting related reports including supporting attachments such as accountable forms, proofs of payments/basis for receipting, IOM for requested implementation, including soft files of all records, as applicable.

QUALIFICATIONS:

• Graduate of any Bachelor's degree related to business management, or any other related programs.
• With at least five (5) years of solid work experience in Finance, or at least three (3) years of solid work experience as an Assistant Manager for Finance handling receipting or cashiering operations.
• Proficient communication skills (verbal and written).
• Strong inter-personal skills/collaboration skills, negotiation/persuasion skills.
• Well-developed IT skills (including word, databases, spreadsheets and presentation).
• SAP knowledge is an advantage.
• Hands on Leader and people oriented.
• Amenable to work in Pasay City from Monday to Friday, 9 AM to 6 PM.