Operations & Business Support Specialist - Creative Design

The Opportunity
Leads supplier strategy and supports project-level creative design operations, collaborates with the creative design team and suppliers (creative agencies & creative freelancers) to manage daily design delivery and processes. Handles administrative tasks such as documentation, reporting, payments processing and support in setting up local engagement activities.

How You'll Make An Impact

• You will act as a liaison or bridge across stakeholders, the design team, and external agencies.
• You will enhance transparency across teams by providing insights into project progress and workflow coordination.
• You will ensure content is complete and in-scope before turning over design projects to the design team/external agencies.
• You will negotiate, close agreements and handle contracts of external suppliers to maximize profit.
• You will forecast and track key account metrics through monthly reports, lead and facilitate retrospectives, reviews, or other critical team meetings.
• You will independently perform preliminary screening of creative design request based structural analysis tasks, experience with integrating design standards and approaches, passion for team management and efficiency.
• You will assign roles and tasks to team members based on pre-set guidelines, to match to their individual strengths, abilities, and workload, identify and remove workflow bottlenecks and barriers, support in setting up local engagement activities.
• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background

• You hold a bachelor's degree.
• Proven work experience as an Account/Project Manager or relevant role which effectively coordinates and manages projects, design skills are a plus.
• Familiarity with design processes, methodologies, and tools, possess advanced command of Excel's features and functions, can efficiently create and manipulate spreadsheets, perform data analysis, and automate tasks using formulas and macros
• Works with an entrepreneurial mindset, highly disciplined problem solver who can work with limited supervision, calm under pressure, understand creative workflow, and excellent negotiator.
• Strong communication and stakeholder management skills.

More About Us
We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits:

• Employer-sponsored medical plan (inc. dental care and optical).
• Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance.
• Hospitalization Insurance.
• Leave programs (Annual leave, medical leave, Hospitalization leave, Exam leave etc.).
• Annual rice allowance.
• SSS, HDMF, and Philhealth Coverage.
• Benefits are subject to the respective plan rules.

We can provide more information during the recruitment process.

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.