Project Manager

7 days ago

Pasig, National Capital Region, Philippines PCCW GLOBAL Limited Full time $104,000 - $130,878 per year

Job description:

Role Overview

This Project Manager (PM) will lead and coordinate end-to-end service migration projects. The PM will serve as the primary point of contact, responsible for managing project scope, timelines, risks, and deliverables while ensuring a seamless transition of network services with minimal disruption to business operations.

Project Managers are skilled at getting the best out of the people and projects they oversee.

Responsibilities

  • Manage the full lifecycle of customer circuit migration projects, from initiation through planning, execution, monitoring, and closure.
  • Serve as the primary liaison between customers, internal engineering teams, vendors, and carriers.
  • Develop and maintain project plans, schedules, and risk registers to ensure timely delivery of migration activities.
  • Coordinate circuit provisioning, testing, and cutover activities across multiple stakeholders.
  • Proactively identify risks, issues, and dependencies, providing mitigation strategies to keep projects on track.
  • Conduct regular status meetings and provide detailed reporting to customers and management.
  • Ensure all migration activities comply with customer requirements, service level agreements (SLAs), and industry standards.
  • Facilitate post-migration reviews to capture lessons learned and drive continuous process improvements.
  • Manage change control processes for scope adjustments and escalations.
  • Supporting team members on projects and bids to improve overall team performance
  • Evaluating the success of the project against its benchmarking and sharing lessons or best practices with other organisations or project managers.

Experience/Qualifications

  • Bachelor's degree in Telecommunications, Information Technology, Project Management, or related field (or equivalent work experience).
  • 5+ years of project management experience in telecommunications or IT network services, with a focus on circuit migrations, provisioning, or service delivery would be a plus.
  • Strong understanding of Transmissions, WAN, LAN, IP networking, and telecom infrastructure.
  • Proficiency with project management methodologies.
  • Excellent communication, customer engagement, and stakeholder management skills.
  • Strong problem-solving skills with the ability to manage multiple priorities under tight deadlines.
  • Project Management Professional (PMP), PRINCE2, or similar certification preferred
  • Customer-focused with a strong service delivery mindset.
  • Detail-oriented and highly organized.
  • Able to lead cross-functional teams and manage third-party vendors.
  • Comfortable working in fast-paced, high-pressure environments.
  • Proactive, adaptable, and results-driven.

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