Key Account Manager

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK's presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia's Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp's Life at Work Awards 2023 in Malaysia.

Our Culture

At SEEK, we truly value our culture and the way we work together to achieve outstanding results. You will collaborate with a team of hard-working, fun, and caring individuals who will support you in building a successful and fulfilling career at SEEK.

We encourage a work environment where people feel they contribute daily. This has helped us remain a top job portal and Asia's preferred choice for job seekers and organizations. People enjoy working here – and we're proud of that

As a Key Account Manager for SME portfolio, you'll build and nurture relationships with small and medium-sized business clients and serve as a strategic partner helping business grow through 's products and services.

Responsibilities:

• Develop and maintain strong relationship with SME clients through regular touchpoints via volume calls and occasional client visits and identifying opportunities to maintain client retention and satisfaction.
• Demonstrate knowledge in market trends, stay up to date on competitor activities and understand the unique challenges and opportunities faced by SME sector.
• Devise and implement strategic business solutions that promotes upselling and cross selling of 's products and services both meeting and client's focal objectives.
• Analyze sales performance tools and reports, including trends analysis to monitor and improve sales results.
• Collaborate with internal teams in creating customized account plans driving growth, exceptional service and retention.

• Must possess good communication and people skills. Able to confidently communicate and present in English to clients across all position levels.
• Self-learner and resilient. Exudes passion for helping people, excellence, and innovation
• Experience in business-to-business sales or in solution selling is preferred.
• Has the initiative and capacity to thrive in an ever-evolving environment.
• Proficiency with CRM software such as salesforce is preferred.
• At least 3 years of working in related or unrelated field is preferred.

Perks and Benefits

• Attractive remuneration package
• Hybrid Working
• Flexible leave offerings
• Smart casual dress code every day

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

Note: We want to understand more about you beyond what's on your resume. To help showcase your abilities, our hiring process begins with a Cognitive Ability assessment by Vervoe , which is interactive online job preview that will simulate scenarios you'll likely face on the job.

Keep an eye on your inbox, including your junk and spam folders – and get ready to demonstrate why you can do this job like no one else

Successful candidates will then be invited to an interview