Service Desk Technician

4 days ago

Pasig, National Capital Region, Philippines Satellite Office Full time

Administering reliable and responsive service desk support to the Byrnecut Group users and contractors by providing a positive customer experience and maintain a customer-service-oriented attitude

Duties
· Provide user assistance in the operation of installed software
· PC hardware support including builds, troubleshooting and repairs
· Desktop support
· Software and licensing maintenance and audits
· Telephone support including company mobile phones
· Testing and evaluating new technology
· Liaising with vendors, contractors and staff in purchases and operational support matters
· Ad hoc assistance, support and administration including, but not limited to:
E-Mail
Viruses
Backup
· Other tasks as directed

Selection Criteria

Qualifications: Preferably an IT tertiary level certificate or practical IT industry history equivalent

Experience: 1 year's previous experience in a similar role

Skills:

· Excellent verbal and written communication

· Organised and able to meet deadlines

  • Service Desk Representative Sr

    4 days ago

    Pasig, National Capital Region, Philippines Insight Full time

    Requisition Number: 102853Service Desk Representative SrLocation:The role will be a hybrid position located in Pasig, Philippines.Insight at a Glance14,000+ engaged teammates globally20 on Fortune's World's Best Workplaces list$9.2 billion in revenueReceived 35+ industry and partner awards in the past year$1.4M+ total charitable contributions in 2023 by...

  • Service Desk Representative Sr

    4 days ago

    Pasig, National Capital Region, Philippines Insight Full time

    Requisition Number: Service Desk Representative SrLocation: The role will be a hybrid position located in Pasig, Philippines.    Insight at a Glance14,000+ engaged teammates globally#20 on Fortune's World's Best Workplaces list$9.2 billion in revenueReceived 35+ industry and partner awards in the past year$1.4M+ total charitable contributions in 2023...

  • Service Desk Engineer

    2 weeks ago

    Pasig, National Capital Region, Philippines IFIVE INC. Full time

    L1 SERVICE DESK ENGINEER/ HELPDESKWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferentROLE OVERVIEWWe are looking for a Service Desk Engineer/Helpdesk to be part of our team.He/She will assist in the maintenance, support, and installation of devices and software for end users...

  • Service Desk Representative

    6 days ago

    Pasig, National Capital Region, Philippines Insight Full time

    Requisition Number: 103370Service Desk RepresentativeLocation:The role will be a hybrid position located in Pasig, Philippines.Insight at a Glance14,000+ engaged teammates globally20 on Fortune's World's Best Workplaces list$9.2 billion in revenueReceived 35+ industry and partner awards in the past year$1.4M+ total charitable contributions in 2023 by...

  • Service Desk Representative

    2 days ago

    Pasig, National Capital Region, Philippines Insight Full time

    Requisition Number: Service Desk Representative Location: The role will be a hybrid position located in Pasig, Philippines.    Insight at a Glance14,000+ engaged teammates globally#20 on Fortune's World's Best Workplaces list $9.2 billion in revenueReceived 35+ industry and partner awards in the past year$1.4M+ total charitable contributions in 2023...

  • Administrator - IT Service Desk (Spanish Speaker)

    4 days ago

    Pasig, National Capital Region, Philippines Orica Full time

    About OricaAt Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.It's an exciting...

  • Administrator - IT Service Desk (French Speaker)

    1 week ago

    Pasig, National Capital Region, Philippines Orica Full time

    About OricaAt Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.It's an exciting...

  • Administrator - IT Service Desk (Spanish Speaker)

    4 days ago

    Pasig, National Capital Region, Philippines Orica Full time

    About Orica At Orica, it's the power of our people that leads change and shapes our futures.  Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. It's an exciting...

  • Administrator - IT Service Desk (French Speaker)

    12 hours ago

    Pasig, National Capital Region, Philippines Orica Full time

    About Orica At Orica, it's the power of our people that leads change and shapes our futures.  Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. It's an exciting...

  • Service Desk Analyst

    1 week ago

    Pasig, National Capital Region, Philippines InteLogix Full time

    KEY RESPONSIBILITIES:Assist users experiencing technical problems with hardware, software, networking and computer related issues.Ability to walk end user through diagnostic procedures to identify, resolve, or determine source of error.Log, track, and maintain detailed incident reports on all calls.Assist in monitoring of Branch and Home office technologies,...